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Application Monitoring

Cisco VoIP Monitoring

VoIP is increasingly relied upon to deliver vital communications services for organizations around the world. To ensure these services meet the reliability and quality demands of end users, organizations must be able to monitor and proactively manage every component within their VoIP infrastructure, including not only the underlying VoIP networks and components, but all the services that run on those networks.

Nimsoft Monitoring Solutions (NMS) for VoIP offer organizations a centralized, cohesive way to manage all the VoIP systems and services that play a role in the quality of service end users ultimately experience. With NMS, organizations can more effectively ensure continuous SLA compliance and end-user satisfaction.

NMS enables organizations to monitor these vital systems within their VoIP infrastructure:

• VoIP networks. NMS for Cisco IP SLA performs traffic simulations across Cisco devices to proactively detect and preempt excessive jitter, packet loss, and high latency.
• VoIP call activity. NMS for Cisco CallManager monitors all aspects of call activity in the Cisco VoIP environment, including CallManager services, H.323 calls, IP and ATA phones, gateways, ports, processes, memory utilization, and much more.
• VoIP messaging. NMS for Cisco Unity offers a comprehensive picture of the performance of both the Unity server operating system and all key messaging processes and services—including calls, log ins, greetings, playback, recording, and more—to ensure the end-user’s messaging experience is efficient, reliable, and productive.
• VoIP unified communications. With NMS for Cisco UCM, administrators can monitor key health and performance metrics for the entire unified communication system—including IP phones and devices, gateways, gatekeepers, voice mail devices, and media devices.

Critical Monitoring Data: When and How it’s Needed

NMS compiles, analyzes, and monitors performance data to provide real-time tracking and historical reporting of the entire VoIP infrastructure, including VoIP networks, call activity, and messaging. NMS delivers this vital information via alarms, operator consoles, business dashboards, long-term trend reports, and SLA compliance reports.

Getting Started with Nimsoft is Easy

NMS is easy to implement and maintain, and requires minimal administrator training. If you would like to request a free trial of NMS, please click here.

To get free white papers or access additional information click here.