NimBUS for Cisco VoIP Monitoring

NimBUS for Cisco Unified Communications Manager

Enhancing Voice and Collaboration Investments

As organizations strive to improve the cost efficiency and reliability of voice, video, data, and mobile applications, integrating these disparate functions can represent a significant breakthrough. Toward that end, many organizations are looking to Cisco Unified Communications (UCM), which can help simplify business processes, reduce costs, and foster improved collaboration by managing virtually all communication applications from a single platform.
 
When UCM is used, it functions as the central hub for a host of core business communications. As a result, ensuring the performance and availability of this key component takes on paramount importance.

The Solution

With the NimBUS Cisco UCM probe, administrators can monitor key health and performance metrics for the entire unified communication system. The NimBUS solution enables the management of all disparate components through a single, intuitive console—significantly streamlining administration, and enabling administrators to far more easily identify and address issues before they affect service quality.

The NimBUS UCM probe uses Cisco UCM’s native AXL-Serviceability interface. Consequently, NimBUS provides a more granular and holistic view of the UCM environment than traditional systems management solutions, which tend to focus on specific components and which are both complicated and restricted by their use of SNMP.

This comprehensive, tightly integrated approach allows network managers to cohesively monitor and report on the entire collaborative entity, from the handset or mobile device through the network to the server.

Monitors

• 100s of UCM health checkpoints, including:
• Device pools, IP phones, and gateways
• Voice mail and media devices
• CTI  and H.323 devices
• Overall UCM status, CPU, and memory
• UCM processes, services, and uptime
• Availability and performance events

Features

• Single view into the entire unified communications platform, from the handset or mobile device, through to the server farm
• Robust, intuitive management interface makes all administrative tasks fast and easy
• Extensive quality of service metrics can be tracked—and automated alerts generated if any elements exceed performance or availability thresholds

Benefits

• Enjoy cost and time savings through streamlined administration of complex voice, data and video management
• Improve Cisco UCM performance and availability through improved infrastructure visibility
• Ensure SLA compliance of vital communications services

[ Click image to enlarge ]

Monitoring IP Devices, UCM Hosts, Device Pools, UCM Processes

The NimBUS UCM probe monitors the status of essential processes and resources, ensuring core components are available and running optimally at all times. With NimBUS, warnings or alarms are generated based on user defined thresholds and quality-of-service metrics are collected for historical graphing and SLA reporting purposes

When integrated with the broader NimBUS systems management suite, the NimBUS UCM probe enables network and VOIP owners to gain a complete, 360 degree view of the status, availability, and performance of service delivery.

Product Specifics

Platform Support

• Supports Cisco UCM versions 5.x and 6.x

Administrative Features

• Enables definition of hosts to be monitored, including the ability to create folders and place host in logical groups
• Intuitive interface for assigning checkpoints to be monitored and setting monitoring conditions for checkpoints
• Capabilities for creating alarm messages
• Provides intuitive graphs of monitoring checkpoints

Monitoring coverage

• IP phones and devices, gateways, gatekeepers, voice mail devices, and media devices
• Device pools, including metrics for time zone, TFTP servers, regions, and inter-region bandwidths
• CTI devices and H.323 devices, including configuration and status history
• Overall UCM application and host status, including memory, CPU usage, uptime, and process count
• Number of each device type, such as registered, rejected, active, etc.
• Availability events for changes in the status of managed devices
• Performance events with configurable thresholds

Monitored elements

Getting Started with NimBUS is Easy

NimBUS VoIP solutions are easy to implement and maintain, and require minimal administrator training. If you would like to request a free trial of NimBUS, please click here.

To get free white papers or access additional information click here.