Cisco VoIP Monitoring

Cisco CallManager Monitoring

Summary:

NimBUS for Cisco CallManager monitors all aspects of call activity in the Cisco VoIP environment, including CallManager services, H.323 calls, IP and ATA phones, gateways, ports, processes, memory utilization, and much more. The NimBUS solution provides a comprehensive, centralized view of CallManager performance, and all data can be presented via intuitive real-time dashboards and reports.

Download our Cisco CallManager Monitoring Data Sheet

The benefits delivered by voice over IP (VoIP) are great, and so are the demands. End users, accustomed to the quality of traditional voice networks, demand consistent reliability and quality, and through frequent use, constantly test the quality of service delivered.

To effectively monitor VoIP networks, organizations need to gain visibility into every facet of their VoIP infrastructure, and one of the most vital components in the infrastructure is Cisco CallManager. To ensure this mission-critical component is functioning optimally, organizations need to monitor both server health and application health—both of which play a role in the quality of services that are ultimately delivered.

NimBUS for Cisco CallManager monitors and manages key performance metrics and services on CallManager servers. NimBUS for Cisco CallManager contains an intuitive user interface that makes it easy for administrators to define hosts to be monitored, activate/deactivate checkpoints, and configure thresholds.

The NimBUS probe’s advanced monitoring capabilities can be achieved without installing any software on the Cisco CallManager servers, and the probe can be extended to monitor all available Cisco performance objects.

In addition, NimBUS delivers vital performance data via alarms, operator consoles, business dashboards, long-term trend reports, and SLA compliance reports.

Features

Proactive monitoring of key CallManager health and performance metrics
Call summary reports and graphs, including attempted and completed calls (hourly/daily)
IP phone details extend monitoring with user-defined performance objects
No software installed on Cisco CallManager servers

Monitors

Cisco TFTP
Cisco CallManager
Cisco H.323
Memory
Disk
Processes
Phones, Gateways, Devices
Temperature, Fan, UPS
Services
And many more…

Comprehensive Monitor List

Cisco CallManager

CallManagerHeartBeat
CallsActive
CallsAttempted
CallsCompleted
CallsInProgress
DeltaCallRatio
FXOPortsActive
FXOPortsInService
FXSPortsActive
FXSPortsInService
MOHTotalMulticastResources
MOHMulticastResourceActive
MOHMulticastResourceAvailable
MOHOutOfResources
MOHTotalUnicastResources
MOHUnicastResourceActive
MOHUnicastResourceAvailable
MTPOutOfResources
MTPResourceActive
MTPResourceAvailable
MTPResourceTotal
RegisteredHardwarePhones
RegisteredMGCPGateway
RegisteredOtherStationDevices

Cisco H.323

CallsActive
CallsAttempted
CallsCompleted
CallsInProgress

Memory

Commit Limit
Committed Bytes
% Committed Bytes in Use
Available MBytes

Disk

Free Megabytes C:
Free Megabytes D:

Process monitor

CCM memory
CPU

Phones/Gateways/Devices

ActivePhones
InActivePhones
ActiveGateways
InActiveGateways

Temperature

Sensor One and Two

Fan:

CPU Fan Status
System Fan Status

UPS

Fault Tolerance Power Supply status
UPS Line Status
UPS Estimated Battery Life

Services

Cisco CallManager Service
Cisco CTIManager Service
Cisco CTL Provider Service
Cisco Telephony Call Dispatcher

Service

Cisco TFTP Service
SNMP Service
SQLServer

Critical Performance Data: When and How it’s Needed—NimBUS compiles, analyzes, and monitors performance data to provide real-time tracking of Unity environments. NimBUS delivers this vital information via alarms, operator consoles, business dashboards, long-term trend reports, and SLA compliance reports.

Getting Started with NimBUS is Easy

NimBUS VoIP solutions are easy to implement and maintain, and require minimal administrator training. If you would like to request a free trial of NimBUS, please click here.

To get free white papers or access additional information click here.

"While building the world class NOC at IBBS, we were determined to find a network monitoring solution that addressed all of our needs, and most importantly, it was easy to install and was priced competitively.

The Nimsoft solution was quite simply a perfect match. It is rich in functionality, easy to get installed and competitively priced. Already, our service level reports have yielded tremendous success and customer satisfaction."

Cedric Brown, Network Operations Director, IBBS.