Nimsoft Webinars

When it comes to ITSM, we at Nimsoft like to give you as much information as we can to help you improve the decisions you make when it comes to your IT monitoring and service desk choices. Give some of our webinars a view to see what you can learn today!

Our webinars assemble industry analysts, customers, service providers, and company experts, giving you credible, practical insights on topics ranging from monitoring tactics to business strategies. Find out how Amway scaled its operations; get pricing tips for your MSP business, and more.

Browse Through webinars in the following categories:

  • Cloud
  • Managed Service Providers
  • Monitoring
  • Service Desk
  • Thought Leadership
  • User Experience
  • Virtualization
Cloud Webinars

Enabling Modern IT

Watch this webcast and find out how Nimsoft is changing the game once again by enabling service providers and IT organizations to efficiently and effectively deliver IT Management across both internal and external IT infrastructures including SaaS, hosted, and public and private cloud environments.

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Nimsoft Unified Manager Demonstration

Join Nimsoft for this product overview and demonstration and learn how the new integrated IT monitoring and service desk solution, Nimsoft Unified Manager, provides optimization of service delivery across internal and external IT infrastructures, including public and private cloud.

View the recorded webcast now


How to keep tabs on your cloud services

Watch this recorded web seminar and hear from global service provider SunGard Availability Services and analyst firm Quocirca as they address how monitoring requirements have fundamentally changed as a result of cloud-based services and offerings.

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Why Monitor Your Private Cloud Infrastructure?

If you are considering a private Cloud infrastructure, such as Vblock, you are probably aware that it arrives with all of the complexity of a data center concentrated into a single physical and virtual environment. All components must operate in harmony for the solution to be effective.

Join EMA Research Director Jim Frey, Nimsoft Sr. Product Marketing Manager Andy Kicklighter, and Nimsoft customer Aad Dekkers, CMO & Head of Business Development at MTI, for this one-hour Webinar to:

  • Hear from a customer who has already adopted the Vblock private cloud solution and is using Nimsoft for monitoring
  • Explore the complexities and essentiality of a unified monitoring approach to proactively address problems before they impact the business.
  • Learn how unified monitoring of your private infrastructure package will minimize risk of failure and ensure that you meet service level agreements and exceed user expectations.

View the recorded webcast now


Ensuring High Service Levels in Cloud Computing

Recorded Wednesday, September 23, 2009

Cloud computing is more than buzz . it’s a legitimate method for expanding service delivery and providing scalability with controlled costs. Cloud computing is not virtualization with a pretty name, it’s a service paradigm not server hosting. This change is more than just a name and has wide ranging impacts from delivery and cost through security and performance monitoring.

Join us for this highly-informative webinar featuring Nimsoft VP and Technical Visionary Ross Fujii, who will cover:

  • The types of cloud computing available today
  • Potential evolutionary paths of cloud computing
  • What it means to the typical enterprise.
  • How to avoid common pitfalls
  • How to get your feet wet
  • What it means to your monitoring solution

Nimsoft leads the field in monitoring the entire computing infrastructure from end user to virtualization. Now you can add cloud computing.

Click here to view


Seize the Cloud! Proven, Near-Term Tactics from Successful Service Providers

Seize the Cloud! Webinar

Recorded Tuesday, March 9, 2010

Learn from three successful service provider leaders who have already established successful cloud-based businesses. Get practical guidance based on the experiences of our expert panelists. Find out what worked and what didn’t while discovering some of the key challenges and opportunities that service providers face when moving into cloud computing.

View our webcast replay and hear from seasoned MSP executives who have successfully scaled their businesses to critical mass and beyond.

Nimsoft MSP Expert Panelists:

  • Dave Durkee, CEO, ENKI
  • John Qualls, President and CEO, BlueLock
  • Brian Ritchie, SVP and GM, Support and Managed Services Division, GlassHouse Technologies

What they talked about:

  • Is cloud computing an opportunity or threat to your business?
  • Which kinds of service providers will be well-equipped to succeed in the cloud, which won’t, and why?
  • What are some of the best tips for service providers looking to embrace the cloud?
  • What traditional managed services can an MSP leverage in cloud environments?
  • What are some of the keys to making cloud services robust enough for clients’ high stakes business services?

Register and view recorded webinar


How to Stay on Top of the Managed Services Cloud (ENKI Case Study)

Recorded April 23rd 2009

Featuring Dave Durkee of ENKI, a top 100 Cloud Player as selected by SYS-CON.s Cloud Computing Journal.

ENKI has established itself as one of the leading service providers in the massively expanding managed cloud computing market. By leveraging automation and efficiency, ENKI is able to deliver flexible and high performance cloud computing services to its customers while offering dramatic cost savings over traditional hosted IT monitoring approaches. ENKI relies on the Nimsoft Monitoring Solution to deliver automated SLA assurance to their highly valued cloud computing customers.

Please join Dave Durkee, CEO of ENKI, as he discusses:

  • The challenge ENKI faced optimizing service levels in a dynamic, demanding cloud computing environment
  • The solution Nimsoft provided with robust monitoring capabilities and real-time customer dashboards
  • The key considerations when deploying Nimsoft.s monitoring solution in a cloud environment

Click here to view


Monitoring the Cloud: What it is, What it Means to You, and How to be Prepared

Recorded March 4th 2009

Cloud computing is more than buzz, it’s a legitimate method for expanding service delivery and providing scalability with controlled costs. Cloud computing is not virtualization with a pretty name, it’s a service paradigm not server hosting. This change is more than a name and has wide ranging impacts from delivery and cost through security and performance monitoring.

Join us for this highly-informative webinar featuring Nimsoft VP of Technology Mark Rivington, who will cover:

  • The types of cloud computing available today
  • Potential evolutionary paths of cloud computing
  • What it means to the typical enterprise.
  • How to avoid common pitfalls
  • How to get your feet wet
  • What it means to your monitoring solution

Nimsoft leads the field in monitoring the entire computing infrastructure from end user to virtualization, now you can add cloud computing.

Click here to view

Managed Service Provider Webinars

MSPmentor webcast – Choosing A RMM Platform: 6 Tips From 3 Managed Services Experts

Learn evaluation tips when choosing an RMM (remote monitoring and management) platform.

Panel:

  • Craig Carter, CTO, Micromenders
  • Clint Harder, Principal, The Corvid Group
  • Phil LaForge, VP – Service Providers, Nimsoft
  • Moderator: Joe Panettieri, editorial director, MSPmentor

View the recorded webcast now


Five Managed Services Pricing Tips From Two Top MSPs

Panel:

  • Cindy Heimbecker, Managed Services Practice Lead, UNIS LUMIN
  • Tim Hebert, CEO, Atrion Networking Corp.
  • Phil LaForge, VP – Service Providers, Nimsoft
  • Moderator: Joe Panettieri, editorial director, MSPmentor

View the recorded webcast now


Customer Webcast: Brooke Guthrie, Manager, Product and Business Mgmt, CDW Managed Services

A leading national provider of hybrid cloud and IT infrastructure managed services solutions. Get hints and tips from CDW on enhancing service delivery to internal and external customers.

Watch the recorded CDW webcast now (33 minutes)


Customer Webcast: Eric Johnson, Sr. Project Manager, Troubadour LTD

An advanced technology firm providing innovative solutions for security, high availability and IP Telephony needs. Hear how Troubadour created an advanced service offering called ClientView using the Nimsoft Monitoring Solution.

Watch the recorded Troubadour webcast now (40 minutes)


Customer Webcast: Chris Poe, CTO, Atrion Networking Corporation

An established systems integrator and network services provider. View this webcast and learn the 5 tenets of Atrion Always On Business Service Delivery.

Watch the recorded Atrion webcast now (40 minutes)


On-Premises vs. On-Demand Managed Services: The Big Debate

Managed Services SaaS or On Premise

Recorded Wednesday, May 5, 2010

View recorded webinar

 

 

 


Growing Your Managed Services Business: Proven Strategies from Successful Service Providers

Growing Your Managed Services Business

Recorded Tuesday, April 20, 2010

The UK is recovering from the biggest recession since World War Two. Margins on hardware have been decimated and volume sales are the remit of the bigger players. So how can you keep the cash flowing and stay in the game?

View our webcast replay and hear from seasoned MSP executives who have successfully scaled their businesses to critical mass and beyond.

Nimsoft MSP Expert Panelists:

  • Mats Lif, Operations Manager, Barret AB
  • John Pepper, Founder and Managing Director, Managed247 Ltd
  • Neil Keating, Commercial Director, Eurodata Systems plc

What they talked about:

  • How to increase customer satisfaction and “stickiness” by delivering ITSM excellence
  • How to increase revenue by winning new customers and growing existing ones
  • How to increase profitability by driving operational efficiency into the business
  • How to reduce staffing costs by making your MSP an “Employer of Choice”

Register and view recorded webinar


Important Partnering Announcement for Nimsoft Service Provider Customers

Recorded Tuesday, November 10, 2009

Nimsoft announces a new partner program that will allow you, our valued Service Provider customers with:

  • New opportunities to co-market with Nimsoft
  • New resources to help you extend the Nimsoft solution through custom development
  • New ways to partner with each other

Hear the details of this exciting new announcement, a preview of the roadmap supporting it, and to find out just how easy it is to become part of this program.

By growing the Nimsoft ecosystem, we all benefit. With the Nimsoft Unified Monitoring strategy hot off the presses, now is the time to invest together in doing this.

Click here to view


Seize the Cloud! Proven, Near-Term Tactics from Successful Service Providers

Seize the Cloud! Webinar

Recorded Tuesday, March 9, 2010

Learn from three successful service provider leaders who have already established successful cloud-based businesses. Get practical guidance based on the experiences of our expert panelists. Find out what worked and what didn’t, and discover some of the key challenges and opportunities that service providers face when moving into cloud computing.

View our webcast replay and hear from seasoned MSP executives who have successfully scaled their businesses to critical mass and beyond.

Nimsoft MSP Expert Panelists:

  • Dave Durkee, CEO, ENKI
  • John Qualls, President and CEO, BlueLock
  • Brian Ritchie, SVP and GM, Support and Managed Services Division, GlassHouse Technologies

What they talked about:

  • Is cloud computing an opportunity or threat to your business?
  • Which kinds of service providers will be well-equipped to succeed in the cloud, which won’t, and why?
  • What are some of the best tips for service providers looking to embrace the cloud?
  • What traditional managed services can an MSP leverage in cloud environments?
  • What are some of the keys to making cloud services robust enough for clients’ high stakes business services?

Register and view recorded webinar


How to Stay on Top of the Managed Services Cloud (ENKI Case Study)

Recorded April 23rd 2009

Featuring Dave Durkee of ENKI, a top 100 Cloud Player as selected by SYS-CON.s Cloud Computing Journal.

ENKI has established itself as one of the leading service providers in the massively expanding managed cloud computing market. By leveraging automation and efficiency, ENKI is able to deliver flexible and high performance cloud computing services to its customers while offering dramatic cost savings over traditional hosted IT approaches. ENKI relies on the Nimsoft Monitoring Solution to deliver automated SLA assurance to their highly valued cloud computing customers.

Please join Dave Durkee, CEO of ENKI, as he discusses:

  • The challenge ENKI faced optimizing service levels in a dynamic, demanding cloud computing environment
  • The solution Nimsoft provided with robust monitoring capabilities and real-time customer dashboards
  • The key considerations when deploying Nimsofts monitoring solution in a cloud environment

Click here to view


Top Reasons that Enterprises Outsource IT to MSPs

Enterprise Management Associates conducted a survey to their enterprise database and discovered some interesting facts about why mid-sized enterprises outsource IT processes and infrastructure management to Managed Service Providers. Join EMA analyst Jim Frey and MSP guru, Phil LaForge for this informative webcast on the survey findings.

Click here to view

Monitoring Webinars

Hints & Tips for Monitoring SAP

Learn hints and tips for monitoring SAP and see a demo of Nimsoft Monitor for SAP.

This webcast will cover best practices for monitoring SAP and demonstrate Nimsoft Monitor, which provides:

  • A comprehensive view into the status and operation of SAP ECC, ABAP and Java NetWeaver components as well as the networks, physical and virtual servers, databases and storage SAP runs on.
  • Easy, template-driven configuration to automate deployment across multiple landscapes
  • A knowledge base of best-practices performance indicators to monitor as well as recommended thresholds to accelerate setup

click here to view


Best Practices for Monitoring SAP

An educational webinar featuring industry expert AGENTIL discussing 5 best practices to keep SAP running at peak performance.

click here to view


Hints & Tips for Monitoring Cisco UCS

This interactive webcast will cover best practices for monitoring Cisco UCS and demonstrate Nimsoft Monitor, which provides:

  • A comprehensive view into the status and operation of physical elements, including fans and fan modules, power supply units, fabric interconnects, IO modules, and basic environmental monitoring of blade interfaces, processors,and memory arrays
  • Real-time views of the virtual environment ESX host and VM guest availability—views that automatically associate hosts with guest instances
  • Pre-configured alarm and alert settings, quality of service settings, and dashboards

Click here to view


Best Practices for Monitoring Vblock

Join Nimsoft & FusionStorm for Best Practices for Monitoring Vblock Featuring Vince Conroy, CTO, FusionStorm

Learn how FusionStorm provides cloud computing services from plan to build to operate and the best practices in place for assuring availability, high performance and a good user experience. FustionStorm uses Nimsoft Monitor for Vblock to operational optimization, visibility into performance and applications, and an integrated view across the data center.

Click here to view


Hints & Tips for Monitoring Cisco UCS, Vblock and Flexpod

In this interactive webinar learn Hints & Tips for Monitoring Cisco UCS. Nimsoft Monitor for Cisco UCS automatically discovers components, querying the Cisco UCS Manager to detail the physical configuration of the UCS chassis, including blades, network adapters, fabric interconnects, disks, and fabric extenders.

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Hints & Tips Monitoring Storage

Join Nimsoft product management to learn about effective storage monitoring for EMC, Vblock, NetApp and Flexpod environments.

Nimsoft Monitor for Storage allows you to quickly identify root causes for outages, proactively prevent them, and identify usage patterns for an optimized user experience.

During this webinar, Nimsoft product management will demonstrate Nimsoft Monitor for Storage while offering Hints & Tips on deploying storage monitoring in your environment.

Click here to view


Hints & Tips: Unified Reporter Explained & Demo

Recorded Thursday, December 10, 2009

The Nimsoft Monitoring Solution just became an open book! We have been hard at work and have created an all new advanced report writing component as an optional add-on to NMS, The Nimsoft Unified Reporter. This report writer comes with over 75 out of the box reports ready to go, with top 10 and bottom 10 reports available to be run from day one.

On top of that, it comes with a dynamic report writer that allows you to create and customize your reports, create and publish templates and set up reports to be run in real-time or offline and sent out via email.

During this session we will unveil this new product and demo it to you and allow you to ask questions via chat. We will also explain how you can download and take a Unified Reporter test drive in your own NMS environment.

Click here to view


MS Exchange Management and Monitoring

Recorded September 2nd 2009

The ability to properly manage and deploy Microsoft Exchange environments is a necessary skill for an IT Professional. Whether you are an experienced MS Exchange Administrator, or are an IT generalist charged with the day to day management of a MS Exchange environment access to real world knowledge is often hard to come by.

Often, critical “how to” tips such as the best practices of CAS server deployment, security certificate procurement, or the value of creating a Virtual Machine “test bed” before attempting an MS Exchange migration is not readily available at your fingertips, and can often determine the success of your IT project.

Join us for an informative webcast and gain this real world practical advice from Bobby Lalwani, Nimsoft’s Manager of IT on how to develop a best practices approach to the deployment, day to day management, and migration of your MS Exchange environment.

Register now to learn and hear directly from Bobby on lessons he has learned such as:

  • MS Exchange deployment and management best practices
  • How to mitigate Microsoft discontinuing the idea of a front end server in the DMZ
  • Real world tips for handling a Mail Box server on disks as opposed to a SAN/NAS
  • Minimizing single points of failure
  • Avoiding the common pitfalls of MS Exchange 2003 to 2007 migration
  • Best resources on the web for MS Exchange knowledge

Click here to view


Nimsoft Monitoring Solution: Lightweight and Highly Scalable by Design

Recorded June 17th 2009

There is a tendency to focus on functionality when making comparisons between Performance and Availability monitoring solutions.

  • Will the solution monitor all of our infrastructure components?
  • Will it provide real-time alarms and notifications to our operational staff?

    Can I use it to deliver high quality Service Level Agreement reports to my customers in a multi-tenant web based portal?

In the monitoring business, functionality is essential but in many cases, scalability is more important. If a solution won’t scale, it doesn’t matter what else it does.

Nimsoft Monitoring Solution is highly scalable by design. It is also lightweight, meaning that it can be deployed on critical business components without detrimental impact.

Hear Mark Rivington, VP of Technology, explain how the fundamental architecture and design of NMS allows customers to achieve very high rates and volumes of monitoring. Some of the biggest organizations in the world rely on Nimsoft to monitor their global business critical infrastructures.

From big banks to Web 2.0 brand names, Nimsoft architecture and design helps them keep their critical systems running.

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Best Practices in Network Monitoring and Topology Discovery

Recorded June 3rd 2009

Join our webinar and learn about best practices in network IT monitoring and topology discovery. We will cover the key tenants of an effective and comprehensive network management strategy, focusing around:

  • Discovery: An automated, accurate & “up-to-date” topology map providing the foundation for root cause analysis
  • Root Cause Analysis: An RCA correlation engine should suppress extraneous downstream events, identify the root cause of an outage along with the affected sympathetic devices, support multiple RCA maps, and handling “just-in-time” node availability evaluation
  • Map Visualization: A web-based visual user interface displaying all topology maps

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Amway Scales New Heights with Nimsoft

Recorded March 25th 2009

For Amway, scalability goes hand-in-hand with effective performance and availability monitoring. When the company unveiled plans to support over 500,000 consultants across Europe through an innovative online portal, Amway had to ensure the underlying IT infrastructure would perform flawlessly. Scalability, performance and availability are intrinsically linked.

Join Michael Schmidt, Amway’s Supervisor Service Desk-Europe, as he discusses:

  • Why Amway replaced their existing monitoring tools with Nimsoft
  • The challenges Amway faced and how they overcame them

    The key considerations when deploying Nimsoft.s monitoring solution and the benefits.

Click here to view

Service Desk Webinars

Enabling your service desk to be the front face to IT

Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalogue, you need to provide excellent service and quick response times. Join Forrester and Nimsoft for this one hour webcast and discover the most current recommendations for service delivery and management best practices.

It’s time to rethink old paradigms and implement agile, easy to use and on demand solutions. It’s time to provide your service delivery team with knowledge enabling them to anticipate customer needs and requests and proactively solve them. Attend the interactive webcast and find out how.

View the recorded webcast now


Nimsoft Unified Manager Demonstration

Join Nimsoft for this product overview and demonstration and learn how the new integrated monitoring and service desk solution, Nimsoft Unified Manager, provides optimization of service delivery across internal and external IT infrastructures, including public and private cloud.

View the recorded webcast now


Pro-active service monitoring

The Register’s Tim Phillips was your host for a Regcast called “Prevention is Better than Cure”. He was joined in the studio by Freeform Dynamics’ Andrew Buss and Nimsoft’s Tim Rochte, who discussed:

  • Tech infrastructure as a service.
  • Proactive monitoring and management
  • How to evaluate and control a healthy relationship between infrastructure performance and SLAs.
  • Can your business have a more comprehensive approach to its IT mechanics so you are engaged and productivity is not harmed?
  • Can all of your internal and external IT systems be managed in alignment to work with your business needs?

View the recorded webcast now


RegisterUK IT services stay fit and healthy with proactive monitoring

Join The Register’s Tim Phillips, Freeform Dynamics’ Andrew Buss and Nimsoft’s Tim Rochte for the webcast “Prevention is Better than Cure.”

Delivering a service is dependent on getting networks, storage, servers, operating systems, middleware and applications to work together to agreed levels. But we know how difficult it is to keep these complex chains running reliably; and problems gets more acute as we throw virtualization in to the mix.

The answer is to keep on top of what’s happening across the entire service infrastructure and detect and solve problems as they start to happen – not when they have gone critical.

View the recorded webinar now!


Top Priorities for Enterprises Engaging Managed Service Providers

Join EMA Managing Research Director Jim Frey, Nimsoft VP of Strategy and Business Development Santhana Krishnan, and Denovo Service Delivery Director Jeff Wilson for a discussion on the results of a recent EMA survey uncovering what and why enterprises outsource IT to MSPs. They provide hints and tips for mid to large sized enterprises based on how their peers are getting value from these relationships today.

View the recorded webcast now

Thought Leadership Webinars

Thriving in the Competitive Vortex

Recorded January 17, 2012

Join Nimsoft CEO, Chris O’Malley, for this recorded webcast and find out what Thriving in the Competitive Vortex means for your IT organization. To thrive in this competitive environment, IT organizations must transform into highly agile and efficient service brokers — continuously optimizing both “chore” IT tasks such as infrastructure management and “core” imperatives such as customer experience and business model innovation. As enterprises tap into the expertise and skills available via the cloud, IT becomes the orchestrator of collaboration between service providers and internal service owners in real time.

Click here to view

User Experience Webinars

Best Approaches to Proactive End-User Experience Monitoring

Recorded February 3rd 2009

The need to monitor end-users. experience as a benchmark for enterprise application performance is obvious. Yet, many companies are just now embracing this capability as part of their overall IT service management strategy.

Join us to discover the vital role End-User Experience Monitoring plays in allowing you to deliver an efficient and effective IT Service management strategy.

You will also learn:

  • The key reasons why IT organizations are implementing End-User Experience (EUE) Monitoring
  • The leading approaches to implementing EUE Monitoring . Synthetic Monitoring and Real-User/Passive Monitoring
  • The guidelines that IT organizations should use to evaluate EUE Monitoring products

If you are being tasked with finding out if End-User Experience Monitoring is right for your IT organization at this time, you must attend this webcast.

Click here to view


User Experience Monitoring

Will your customers abandon your website if it doesn’t load quickly? How do you keep customers engaged on your website long enough to complete a transaction? How do you keep your customers from going to a competitor’s website?

In this webinar, you will learn hints & tips for improving end-user response times and hear from Forrester on why the user experience is so important to your bottom line.

Jean-Pierre Garbani, Vice President, Principal Analyst, Forrester Research has written extensively about understanding the performance of a business service starting with monitoring at the end user level, a trend that software-as-a-service (SaaS) and other forms of cloud computing are reinforcing.

View the recorded webcast now

Virtualization Webinars

Best Practices for Monitoring

The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name a few. However, so too are the monitoring challenges posed by these environments–including complexities, lack of visibility and control, and inefficiency.

This interactive webcast reveals the best monitoring practices to employ in virtualized environments–best practices that are essential in overcoming monitoring challenges to get the most business value from your virtualization investments.

View the recorded webcast now


Best Practices for Monitoring VMware Webcast

Featuring VMware, FusionStorm and Nimsoft

The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name a few. However, so too are the monitoring challenges posed by these environments–including complexities, lack of visibility and control, and inefficiency. This recorded webcast reveals the best monitoring practices to employ in virtualized environments–best practices that are essential in overcoming monitoring challenges to get the most business value from your virtualization investments.

View the recorded webcast now


Capacity Management in Virtualized Infrastructures

Recorded March 18th 2009

Virtualization solutions like VMware have already been deployed in an array of organizations around the world, and for good reason: they have helped many organizations significantly optimize the performance of their infrastructure. Yet for all the benefits virtualization delivers, it also presents a range of challenges most critically when it comes to doing effective capacity management.

Join us for this highly-informative webinar to:

  • Better understand the challenges of capacity management in virtualized infrastructures
  • Gain a wealth of practical insights into addressing these challenges, and
  • Learn to set the stage for successful VMWare deployments.

Click here to view


Best Practices for Monitoring VMware

Featuring VMware Technical Evangelist Terry Lyons and Nimsoft Virtualization and Cloud Product Marketing Manager Andy Kicklighter

The benefits of virtualization are unassailable: increased agility, scale, and cost savings to name but a few. However, so too are the monitoring challenges posed by these environments-including complexities, lack of visibility and control, and inefficiency.

This interactive webcast reveals the best monitoring practices to employ in virtualized environments-best practices that are essential in enabling organizations to overcome their monitoring challenges so they can get the most business value from their virtualization investments.

View the recorded webcast now