Unified Management & Monitoring for Modern IT
Your IT landscape has changed. What was in-house is now hosted. What was physical is now virtual. And what took months now takes minutes. Your ability to manage service levels defines your impact to the business. Consisting of SaaS or on-premises delivered IT monitoring and service desk functionality, Nimsoft Unified Manager is the IT management solution that ensures you don’t just manage service levels—you exceed them.
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Monitor your infrastructure. Manage your business.
Nimsoft Unified Manager is the IT management solution for modern IT. It couples the broadest set of technology coverage with bullet-proof service delivery processes. This structured visibility allows continual infrastructure optimization and accelerated problem resolution, time after time.
Benefits
The Benefits of a Unified Management Solution
With Nimsoft Unified Manager, your organization will enjoy:
- Accelerated implementations and quicker ROI.
Say goodbye to cumbersome software integrations, lengthy user training and inelegant technical work-arounds. Our unified architecture makes implementation a snap. Drag-and-drop (not rip-and-replace) upgrades constantly bring you incremental improvements without derailing existing workflows.
- Accelerated problem resolution.
Designed to help service delivery teams work together, Nimsoft Unified Manager instantly surfaces newly discovered IT monitoring data on one hand and routes it through ITIL v3 best-practice event-to-resolution workflows on the other. Nimsoft Unified Manager helps ensure actionable information gets to the right person at the right time.
- Optimized IT service delivery for one customer, or one hundred.
Built to serve providers of all kinds, our multi-tenant architecture allows MSPs, cloud providers, and corporate IT to efficiently scale and personalize service offerings for one, or many, clients. And our flexible SaaS or on-premises delivery model and rich automation APIs allow you to get new clients up and running quickly and easily.
Platform Features
Action Based Workflow
Drive your service management process with powerful workflow. More
Agent-optional coverage
Easily monitor local or remote environments. More
Alarm Console
See, assign and close alarms. Fast. More
Alarm Database
Accelerate problem resolution. More
APIs and SDKs
Tailor the solution to meet your unique business requirements. More
Approval workflow
Get the right approvals, right when you need them. More
Auto Routing
Automatically route requests to the appropriate resource. More
Automatic Discovery & Deployment
Keep informed of changes to your infrastructure. More
Calendars
Identify the best times to perform service. More
Communications Management
Submit requests and review their status right in your inbox. More
Comprehensive Search
Powerful search simplifies use. More
Configuration Management Database
Manage your configuration items within Service Desk. More
Flexible Pricing & Licensing
Works with your budget, and your business. More
Gateways and 3rd Party Integration
Integrate all of your IT management tools with ease. More
ITIL Compatible
Best-practices. Built-in.More
Message Bus
Rest assured that your solution is future ready. More
Multi-Tenant
Scale your services efficiently and economically. More
Nimsoft for iPhone
A unified view, now in your pocket. More
On-Premise, or On-Demand
Flexibility to suit your business. More
Performance Management Database
Spot trends before they become problems. More
Security
Keep private data private. More
Self Service Portal
Empower your users, accelerate service. More
Service Catalog
A one-stop shop for critical IT services. More
Service Level Management
Set, meet and exceed your SLAs. More
Single Sign-on
Use a single identity to manage your Modern IT. More
Surveys
Survey your customers to determine their satisfaction level. More
Task Management
Use work orders to delegate specialized or repeatable activities. More
Usage-Based Metering & Billing
Provide pay-as-you-grow scalability for your customers. More
Web Archive
Access the world's largest collection of monitoring probes. More
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