Unified Management & Monitoring for Modern IT

Your IT landscape has changed. What was in-house is now hosted. What was physical is now virtual. And what took months now takes minutes. Your ability to manage service levels defines your impact to the business. Consisting of SaaS or on-premises delivered IT monitoring and service desk functionality, Nimsoft Unified Manager is the IT management solution that ensures you don’t just manage service levels—you exceed them.

Monitor your infrastructure. Manage your business.

Nimsoft Unified Manager is the IT management solution for modern IT. It couples the broadest set of technology coverage with bullet-proof service delivery processes. This structured visibility allows continual infrastructure optimization and accelerated problem resolution, time after time.

Benefits

The Benefits of a Unified Management Solution

With Nimsoft Unified Manager, your organization will enjoy:

  • Accelerated implementations and quicker ROI.
    Say goodbye to cumbersome software integrations, lengthy user training and inelegant technical work-arounds. Our unified architecture makes implementation a snap. Drag-and-drop (not rip-and-replace) upgrades constantly bring you incremental improvements without derailing existing workflows.
  • Accelerated problem resolution.
    Designed to help service delivery teams work together, Nimsoft Unified Manager instantly surfaces newly discovered IT monitoring data on one hand and routes it through ITIL v3 best-practice event-to-resolution workflows on the other. Nimsoft Unified Manager helps ensure actionable information gets to the right person at the right time.
  • Optimized IT service delivery for one customer, or one hundred.
    Built to serve providers of all kinds, our multi-tenant architecture allows MSPs, cloud providers, and corporate IT to efficiently scale and personalize service offerings for one, or many, clients. And our flexible SaaS or on-premises delivery model and rich automation APIs allow you to get new clients up and running quickly and easily.
Platform Features

Action Based Workflow

Nimsoft Unified Management: Action Based Workflow

Drive your service management process with powerful workflow. More

Agent-optional coverage

Nimsoft Unified Management: Agent-optional coverage

Easily monitor local or remote environments. More

Alarm Console

Nimsoft Unified Management: Alarm Console

See, assign and close alarms. Fast. More

Alarm Database

Nimsoft Unified Management: Alarm Database

Accelerate problem resolution. More

APIs and SDKs

Nimsoft Unified Management: Integration Technologies

Tailor the solution to meet your unique business requirements. More

Approval workflow

Nimsoft Unified Management: Approval workflow

Get the right approvals, right when you need them. More

Auto Routing

Nimsoft Unified Management: Auto Routing

Automatically route requests to the appropriate resource. More

Automatic Discovery & Deployment

Nimsoft Unified Management: Auto Discovery

Keep informed of changes to your infrastructure. More

Calendars

Nimsoft Unified Management: Calendars

Identify the best times to perform service. More

Communications Management

Nimsoft Unified Management: Communications Management

Submit requests and review their status right in your inbox. More

Comprehensive Search

Nimsoft Unified Management: Search

Powerful search simplifies use. More

Configuration Management Database

Nimsoft Unified Management: CMDB

Manage your configuration items within Service Desk. More

Flexible Pricing & Licensing

Nimsoft Unified Management: Flexible Pricing & Licensing

Works with your budget, and your business. More

Gateways and 3rd Party Integration

Nimsoft Unified Management: Gateways and 3rd Party Integration

Integrate all of your IT monitoring & management tools with ease. More

ITIL Compatible

Nimsoft Unified Management: ITIL Library

Best-practices. Built-in.More

Message Bus

Nimsoft Unified Management: Message Bus

Rest assured that your solution is future ready. More

Multi-Tenant

Nimsoft Unified Management: Multi-Tenant

Scale your services efficiently and economically. More

Nimsoft for iPhone

Nimsoft Unified Management: Nimsoft for iPhone

Unified IT monitoring and management, now in your pocket. More

On-Premise, or On-Demand

Nimsoft Unified Management: On-Premise, or On-Demand

Flexibility to suit your business. More

Performance Management Database

Nimsoft Unified Management: Performance Management Database (PMDB)

Spot trends before they become problems. More

Security

Nimsoft Unified Management: Security

Keep private data private. More

Self Service Portal

Nimsoft Unified Management: Self Service Portal

Empower your users, accelerate service. More

Service Catalog

Nimsoft Unified Management: Service Catalog

A one-stop shop for critical IT services. More

IT Service Level Management

Nimsoft Unified Management: Service Level Management

Set, meet and exceed your SLAs. More

Single Sign-on

Nimsoft Unified Management: Single Sign On

Use a single identity to manage your Modern IT. More

Surveys

Nimsoft Unified Management: Surveys

Survey your customers to determine their satisfaction level. More

Task Management

Nimsoft Unified Management: Task Management

Use work orders to delegate specialized or repeatable activities. More

Usage-Based Metering & Billing

Nimsoft Unified Management: Usage-Based Metering & Billing

Provide pay-as-you-grow scalability for your customers. More

Web Archive

Nimsoft Unified Management: Web Archive

Access the world's largest collection of IT monitoring probes. More