User Experience

Plans and Pricing

Choose the Package that’s Right for Your Business

Nimsoft offers a range of packages and pricing to choose from:

• Enterprise. This is our most extensive plan, and is tailored to service providers with many servers or customers. This plan includes a total of 50 monitors from all 63 locations. Offers capabilities for monitoring websites, mail servers, DNS, FTP, and 12 additional protocols. The offering features 20 functional tests (scripts) to verify transactions and clickpaths every 5 or 15 minutes. This plan also includes 400 SMS alerts and 20 reports. CHECK PRICING.
• Corporate. This plan is ideal for companies with multiple sites and that need to look beyond basic uptime metrics. The offering includes four functional tests (scripts) that verify transactions and clickpaths every 5 or 15 minutes. In addition, it offers 31 monitors and extensive reporting options. The plan also includes 300 SMS alerts. CHECK PRICING.
• Multi-site. Have more than one site to monitor? Mail, DNS, or other servers? Or want to test more aspects of your site in a cost-effective way? If so, the Multi-site plan is for you. This package includes four monitors and two functional tests. CHECK PRICING.

To learn more, see the compare plans page.

30 Day Free Trial

Try the Nimsoft Cloud User Experience Monitor free for 30 days. Sign up for a Nimsoft account and be the first to know when your company’s website is not performing. The free 30 day trial enables you to try all features offered by Nimsoft Cloud User Experience Monitor, including alerts on your mobile phone, transaction monitoring, root cause analysis, public status pages and weekly custom reports by email. Click here to sign up.

Key Features

Extensive, Detailed User Experience Monitoring

Nimsoft Cloud User Experience Monitor delivers these monitoring capabilities:

• Complete coverage. Nimsoft Cloud User Experience Monitor can measure a host of online assets and activities, including websites, file transfers, domain name services, networks, and more. In addition, the solution can authoritatively measure the full round-trip times of emails.
• Detailed insights. Nimsoft Cloud User Experience Monitor breaks down the subcomponents that make up a website, offering “waterfall” charts that illustrate the time each element takes to load. Thus, the solution provides detailed problem information to help administrators speed troubleshooting and to aid developers in improving application performance.
• Global intelligence. Nimsoft Cloud User Experience Monitor tests availability and transaction times from more than 60 locations in 40 countries. This global perspective means you get detailed, tangible evidence as to the experience of users and customers around the world, and enables you to distinguish between issues that may be related to the user’s “last mile” versus issues stemming from code or systems in the data center.
• Real-world monitoring. Nimsoft Cloud User Experience Monitor offers real browser monitoring that yields the ultimate accuracy in measuring the end user experience. Nimsoft Cloud User Experience Monitor features coverage of all major Web browsers, pinpoints browser-specific site issues, and more.
• Transaction testing. Nimsoft Cloud User Experience Monitor offers functional testing capabilities, including support for multi-step transactions. As a result, you can authoritatively measure even complex user interactions.
• API and Web service monitoring. If your organization provides APIs to third parties, or relies on APIs of other organizations, Nimsoft Cloud User Experience Monitor helps you track and optimize the reliability of these critical integration points. The solution lets you monitor both single APIs and multi-step Web services transactions, so you can track SOA/WOA implementations, Web services chains and application mash-ups.

Plus, Nimsoft Cloud User Experience Monitor complements our full suite of monitoring offerings, which include monitoring coverage of virtually all your services running in the cloud and any component within your data center—including servers, applications, databases, network devices, converged infrastructure, virtualization platforms, and more.

Timely, Targeted Insights

Nimsoft Cloud User Experience Monitor offers the sophisticated reporting and information delivery capabilities that ensure you and your team fully leverage the monitoring data captured:

• Flexible notification delivery. Nimsoft Cloud User Experience Monitor can notify you of issues via email, RSS, text messages, instant messenger, Twitter, and more. Receive status updates in the way that works best for you—wherever you are located.
• Sophisticated alerting. Nimsoft Cloud User Experience Monitor offers fully configurable alerting capabilities, including what events trigger alerts, how often alerts and reminders are sent, which users are alerted, how and when issues get escalated, and more.
• Sophisticated, intuitive reporting. Nimsoft Cloud User Experience Monitor provides intuitive, interactive charts, including availability and performance charts of specific subsystems. In addition, Nimsoft Cloud User Experience Monitor offers on-demand PDF report generation and flexible data export options.
• Real-time dashboards. Nimsoft Cloud User Experience Monitor delivers the dashboards that give you and your team timely, at-a-glance status updates of Web application performance. With Nimsoft Cloud User Experience Monitor, you can choose from an extensive collection of performance and uptime charts. Nimsoft Cloud User Experience Monitor offers aggregated results of test scripts, and its real-time dashboards let you instantly drill down to get more details.
• Public status pages. Nimsoft Cloud User Experience Monitor offers public status page capabilities that enable you to display the status of your sites and Web services online. With these capabilities, you can let employees, partners, and clients get current availability and performance information. In addition, Nimsoft Cloud User Experience Monitor gives you the option of setting up a special host name, such as status.yourdomain.com, for posting these public status pages.

Ease of Use

Nimsoft Cloud User Experience Monitor is a SaaS offering, which means you don’t need to install software, allocate hardware, or do any coding. Just sign up, and start monitoring what matters to your business. Nimsoft Cloud User Experience Monitor offers complete configurability, so you can easily get the monitoring data you need, in the way that’s most convenient and useful. At the same time, getting started with Nimsoft Cloud User Experience Monitor is very straightforward: anyone within the organization can set up the solution—and the process is usually completed in less than 15 minutes.

Cost Effectiveness

Nimsoft Cloud User Experience Monitor offers an unparalleled blend of sophistication and practicality, making it an ideal fit for your business in the near and long term. With Nimsoft Cloud User Experience Monitor, you can:

• Minimize up-front investment and risk. With its fast set up and low, pay-as-you-go pricing options, Nimsoft Cloud User Experience Monitor enables you to get started with minimal up-front investment, which reduces risk and positions you for realizing long-term value and maximum return on your monitoring investment.
• Enjoy complete flexibility. Whether your monitoring needs expand or contract, Nimsoft Cloud User Experience Monitor gives you the flexibility you need to adapt, quickly and painlessly.
• Get a global perspective—at no additional cost. Compared to other solutions that make you pay extra for additional monitoring locations, Nimsoft Cloud User Experience Monitor offers monitoring from more than 60 locations in 40 countries, all at one low fixed price.

Benefits

User Experience Monitoring that Fuels Service Improvements

With Nimsoft Cloud User Experience Monitor, your organization can realize a host of benefits:

• Maximize performance and uptime. Armed with tangible, objective, and detailed monitoring data, your development team can pinpoint bottlenecks—and eliminate them—so users enjoy a better online experience.
• Speed troubleshooting. With Nimsoft Cloud User Experience Monitor, your administrators don’t just find out about an issue; they get the details they need to quickly determine the source of the issue—so they can address it faster.
• Improve new service quality. Get an accurate picture of the performance end users experience with new services and applications—before you roll them out to customers.
• Deliver better service—and better convey value. By providing on-demand dashboards and reports, online businesses and service providers can deliver more value and transparency to their clients and users, and better articulate the quality of service that is being delivered.

Technical Details

Comprehensive Coverage of Online Interactions

Protocol Support:

• Web protocols: HTTP(S), including redirects, compression, user agents, and more
• File transfer protocols: FTP(S), SFTP, TFTP, SCP
• Name service protocols: DNS, Domain
• Directory service protocols: LDAP(S)
• Email protocols: POP3, IMAP, SMTP
• Network level checks: ping, TCP connect
• Other protocols: SIP, XMPP
• User name/password authentication on all (applicable) protocols
• NTLM and form based authentication support
• Redirect support
• Customer HTTP headers injection and matching
• Content check: string or regular expression
• POST and GET parameters
• Client certificates authentication
• Email full circle checks
• IPv6 support
• SSL certificate expiration checks

Real Browser Monitoring—Browsers Supported:

• Chrome 8
• Internet Explorer 6,7,8
• Safari 4
• Firefox 3.6