Cisco VoIP Monitoring Solutions from CA Nimsoft

Application > Cisco VoIP

Cisco VoIP

Data Sheet: CA Nimsoft Monitor for Cisco VoIP (PDF)

CA Nimsoft Monitor for Cisco VoIP provides you with intuitive, easy-to-read dashboards and reports.

For your users, every call, voicemail, or message is critical. For your business, poor Cisco VoIP service can result in time wasted and money lost. With CA Nimsoft Monitor, you can get the monitoring insights you need to optimize VoIP service levels throughout your organization and for every user.

CA Nimsoft Monitor for Cisco VoIP enables you to monitor and proactively manage every component within your VoIP infrastructure, including the underlying VoIP networks and components, as well as all the services that run on those networks. CA Nimsoft Monitor delivers the insights you need to enjoy continuous SLA compliance and improved end-user satisfaction.

Comprehensive Views for VoIP Monitoring

Monitor these vital systems within your Cisco VoIP infrastructure:

VoIP Networks [PDF].
Proactively detect and preempt excessive jitter, packet loss, and high latency.
VoIP Call Activity [PDF].
Track all aspects of call activity, including CallManager services, H.323 calls, IP and ATA phones, and much more.
VoIP Messaging [PDF].
Get a comprehensive picture of the performance of both the Cisco Unity server operating system and all key messaging services—including calls, log ins, playback, and more.
VoIP Unified Communications [PDF].
Monitor key metrics for the entire unified communication system—including IP phones, gateways, gatekeepers, voice mail devices, and more.

Benefits

VoIP Monitoring Insights that Boost Service Levels

With CA Nimsoft Monitor, your organization can realize a host of benefits:

Improved performance and uptime.
Proactive monitoring and alerting accelerates identification of performance issues—enabling your team to respond before end user productivity is affected.
Enhanced resource optimization.
Centralized, cohesive view of performance gives you insights into opportunities for resource optimization.
SLA compliance.
Instant alerts and real-time dashboards notify your service managers in advance of SLA compliance breaches.

Technical Details

Leverage Extensive VoIP Monitoring

Network performance

Jitter performance
Packet loss
Round trip response time

Call activity

CallManager services
H.323 calls
IP and ATA phones
Gateways
Ports
Processes
Memory utilization

VoIP messaging

Unity server OS
Calls
Log ins
Greetings
Playback
Recording

Platform Features

Agent-optional Coverage

MM Easily monitor local or remote environments. More

Alarm Console

See, assign, and close alarms. Fast. More

Alarm Database

Accelerate problem resolution. More

APIs and SDKs

Tailor the solution to meet your unique business requirements. More

Automatic Discovery & Deployment

Keep informed of changes to your infrastructure. More

CA Nimsoft Portal

Unified view of IT performance More

Executive Dashboards

Powerful out-of-box executive views More

Flexible Pricing & Licensing

Works with your budget, and your business. More

Gateways and 3rd Party Integration

Integrate all of your IT management tools with ease. More

IT Service Level Management

Set, meet, and exceed your SLAs. More

ITIL Compatible

Best-practices. Built-in. More

Message Bus

Rest assured that your solution is future ready. More

Multi-tenant

Scale your services—efficiently and economically. More

CA Nimsoft for iPhone

A unified view, now in your pocket. More

On-Premise or SaaS

Flexibility to suit your business. More

Performance Management Database (PMDB)

Spot trends before they become problems. More

Security

Keep private data private. More

Usage-based Metering & Billing

Provide pay-as-you-grow scalability for your customers. More

Web Archive

Access the world’s largest collection of IT monitoring probes. More

SaaS and On-Premises Deployment Options

Complete Service Desk and Monitoring functionality
No upfront management hardware costs; Accelerated ROI
Reduced training and management overhead
SLA based availability
Access to CA Nimsoft operational expertise
Control and customize the CA Nimsoft management server; Easily resell
Control the physical location of data for policy, security or compliance reasons
Support remote sites with poor Internet performance

SaaS

On-Premises

Can't find what you are looking for? Contact sales@nimsoft.com for a more complete list of supported technologies or click to chat with one of our representatives now. Need more? Check out some of our other great pages for more information on our IT monitoring solutions

Customer Case Studies

“Our primary IT goal is to provide high service quality at all times, including times when resource demands may adversely impact performance. CA Nimsoft provides us with quick and actionable data, from a single management dashboard, which allows us to make strategic decisions within minutes and not hours.”

– Bill Beal
Vice President Information Systems at Liberty Savings Bank

CA Nimsoft Monitor

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