Application > Cisco VoIP
For your users, every call, voicemail, or message is critical. For your business, poor Cisco VoIP service can result in time wasted and money lost. With CA Nimsoft Monitor, you can get the monitoring insights you need to optimize VoIP service levels throughout your organization and for every user.
CA Nimsoft Monitor for Cisco VoIP enables you to monitor and proactively manage every component within your VoIP infrastructure, including the underlying VoIP networks and components, as well as all the services that run on those networks. CA Nimsoft Monitor delivers the insights you need to enjoy continuous SLA compliance and improved end-user satisfaction.
Comprehensive Views for VoIP Monitoring
Monitor these vital systems within your Cisco VoIP infrastructure:
- VoIP Networks [PDF].
Proactively detect and preempt excessive jitter, packet loss, and high latency.
- VoIP Call Activity [PDF].
Track all aspects of call activity, including CallManager services, H.323 calls, IP and ATA phones, and much more.
- VoIP Messaging [PDF].
Get a comprehensive picture of the performance of both the Cisco Unity server operating system and all key messaging services—including calls, log ins, playback, and more.
- VoIP Unified Communications [PDF].
Monitor key metrics for the entire unified communication system—including IP phones, gateways, gatekeepers, voice mail devices, and more.
VoIP Monitoring Insights that Boost Service Levels
With CA Nimsoft Monitor, your organization can realize a host of benefits:
- Improved performance and uptime.
Proactive monitoring and alerting accelerates identification of performance issues—enabling your team to respond before end user productivity is affected.
- Enhanced resource optimization.
Centralized, cohesive view of performance gives you insights into opportunities for resource optimization.
- SLA compliance.
Instant alerts and real-time dashboards notify your service managers in advance of SLA compliance breaches.
Leverage Extensive VoIP Monitoring
- Jitter performance
- Packet loss
- Round trip response time
- CallManager services
- H.323 calls
- IP and ATA phones
- Memory utilization
- Unity server OS
- Log ins
SaaS and On-Premises Deployment Options
- Complete Service Desk and Monitoring functionality
- No upfront management hardware costs; Accelerated ROI
- Reduced training and management overhead
- SLA based availability
- Access to CA Nimsoft operational expertise
- Control and customize the CA Nimsoft management server; Easily resell
- Control the physical location of data for policy, security or compliance reasons
- Support remote sites with poor Internet performance
“Our primary IT goal is to provide high service quality at all times, including times when resource demands may adversely impact performance. CA Nimsoft provides us with quick and actionable data, from a single management dashboard, which allows us to make strategic decisions within minutes and not hours.”
– Bill Beal
Vice President Information Systems at Liberty Savings Bank