NimBUS for End User Response Time Monitoring

End User Response Solutions

Nimsoft end user response time monitoring solutions enable organizations to get comprehensive and accurate insights into the levels of performance end users actually receive from the IT infrastructure.

Today, Nimsoft offers two end user response monitoring solutions: active monitoring and passive monitoring. These solutions can be used individually or in tandem. Used in tandem, these complementary solutions offer the most complete end user monitoring picture available in the industry.

Following is more information about each of Nimsoft’s end user response monitoring solutions:

Active monitoring.

With Nimsoft’s active monitoring solutions, administrators can set up automated, synthetic transactions that consistently and repeatedly mirror actual end user interactions with a given IT service. These transactions can be used to measure user experience from any number of locations. This solution leverages a GUI-driven record and playback technology that can routinely perform a given end user function or transaction.

This solution is ideal for creating a constant, predictable baseline for monitoring user performance. This testing can be conducted from a controlled environment, which can eliminate potential variables that may exist in a real end user’s system and potentially skew infrastructure performance metrics.

In addition, by providing a consistently repeated testing of the infrastructure, this approach can be conducted independent of actual end user traffic, so, for example if a server goes down in the middle of the night, and no end users are using the system at that time, the synthetic tests would still identify the outage.

Go to the active monitoring page to learn more.

Passive monitoring.

Nimsoft’s passive monitoring solution measures the performance that real end users are actually experiencing at any given point in time. This solution monitors applications through passive network analysis, inspecting all packets, and measuring the intervals between a request and a response, for example.

Nimsoft’s passive monitoring solution provides vital insights into network latency. By acting as an in-line monitor of existing traffic, this solution streamlines initial implementation, for example, eliminating the need to set up external synthetic testing scripts. Further, if an application’s interface or functionality is changed, no scripts need to be modified.

Go to the passive monitoring page to learn more.

With this collection of offerings, Nimsoft provides customers with the solution that is best suited to their specific business and operational objectives. With these complementary solutions, administrators can better ensure end users are receiving optimal performance—and be the first to know if an issue arises.

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