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NimBUS for End to End (ETE) Response Time Monitoring
Increased visibility of application response times from an end-users perspective can drive predictable and measurable business productivity. The NimBUS solution provides insights necessary to ensure that every end-user experience with internal business applications and external business services is positive, productive and repeated. Primary Features:
Additional Features:
End-to-end response time data collection - NimBUS robots and probes By deploying NimBUS robots and probes on remote machines, it becomes possible to collect response time data by simulating application services and end-user transactions from various points of presence throughout the enterprise. Examples of packaged application-service response time probes include DNS, LDAP, RDBMS, HTTP, and SMTP/POP. In addition to packaged probes, virtually any type of end-user transaction can be recorded and transformed into custom, end-user simulation probes. Supported end-user transaction types include web-based, client/server, terminal server and even mainframe. The customized probes can be configured to start and stop timers in line with each and every transaction performed by the end-user. The customized NimBUS response time probes will monitor, alert and report on each end-user transaction and or the total end-to-end application response time. NimBUS Response time probes - strategic deployment for optimal customer experience visibility The NimBUS solution has extremely flexible deployment options to ensure response time monitoring is being performed to and from multiple strategic end points - this deployment flexibility will allow response time visibility to be obtained from practically any desired point of perspective. Unlike other market offerings, which only support centralized response time monitoring from a management server, the NimBUS solution, with its lightweight response time monitoring probes, can be deployed strategically throughout the business infrastructure. NimBUS Response Time Alarm Dashboards NimBUS Dashboards are highly customizable enabling NimBUS users to develop a myriad of end-user experience and end-to-end response time views that suit personal preferences and business perspectives. Combined alert, performance, and SLA compliance visibility Figure 1. NimBUS monitors application response time as a whole, as individual transactions, and equally important, NimBUS monitors response times between application enabling technologies (see the response time values between dependent technologies in the dashboard example below). Selecting the leftmost element, the end-user response icon, produces a second-level dashboard that breaks down the end-user's application experience into sub transactions and provides response time statistics in realtime and over time (see Figure 2.).
Single or multiple application transactions can be displayed in a variety of status formats to enable clear visibility of end-users' service quality experience. End-user transaction status can be displayed as realtime alarm indicators and as long/short-term performance trend graphs. Additionally, response time data can be processed against SLA objectives (using NimBUS Service Level Manager) and its compliance results displayed as dynamic values within the NimBUS Dashboards. Figure 2. NimBUS Dashboard displaying complete end-user experience and transaction response data, including SLA/SLO compliance statistics.
NimBUS Performance and Quality of Service response time reporting NimBUS provides two reporting mechanisms out-of-the-box. Both are HTML-based and are made available to anyone with a browser and proper access to the URL: Quality of Service Reports (QoS) provides historical reporting of any metric collected by the end-to-end response time probes. QoS reports show historical response time performance or availability data over a number of periods. The periods are: last 24 hours, last week, last month, prior weeks, prior months, and prior quarters. Figure 3. NimBUS QoS 'stacked' graph showing individual and total transaction response times.
NimBUS SLA-based response time monitoring and reporting Service Level Reporting (SLA) provides a graphical and text-based representation of response time performance contrasted against service level commitments. They are both historical — showing compliance during prior periods, and forward-looking — showing the likelihood of achieving response time compliance during the current measurement period. SLA periods may be defined in day, week, or month increments. The SLA engine can generate alerts when trends suggest that end-to-end response time commitments will not be met given the failures that have already occurred during the current SLA measurement period. Figure 4. NimBUS enables end-user experience and application response time monitoring to be measured against SLAs and SLOs (Service Level Objectives). NimBUS' web-based service level reports display current SLA compliance and forecasted breach. Drill through the service level report to show individual transaction response metrics against defined constraints. Select the 'History' tab to view SLA compliance history for past periods with visibility of developing trends.
NimBUS response time monitoring solutions Nimsoft offers a comprehensive end-to-end response time monitoring solution to match practically any end-user monitoring requirement. The solution includes packaged and customized offerings. Custom response time monitoring for business-unique applications and web-services The NimBUS solution supports response time monitoring for business-unique, simple to complex, end-to-end application configurations. While end-to-end application environments may consist of common, commercially accessible, software and hardware components, the collective whole represents a unique chain of application interdependencies. The NimBUS solution is uniquely positioned to quickly adapt and monitor response times for practically any application environment. Packaged response time monitoring solutions for standard application infrastructure components In addition to supporting customized response time monitoring, the NimBUS solution provides out-of-the-box response time monitoring packages for a wide variety of application-enabling technologies and services. Out-of-the-box solutions are available for directory services, email services, web-services, network services and more. Outlined below are NimBUS response time solutions for business applications, web services, email, directory services, databases and networks. Application Response Time Monitoring The NimBUS response time monitoring solution provides simple and sophisticated application response time monitoring. The solution includes connectivity response time monitoring for application servers and application service ports. The solution also includes monitoring for more complex, multi-phased business applications - it will record, playback and monitor the response times for each phase of a multi-phase, multi-transaction application. For end-user response time monitoring the following transaction interfaces are supported: client/server, terminal server, mainframe and web. Web-based Services Response Time Monitoring The NimBUS response time monitoring solution provides comprehensive response time monitoring for web-based applications and business services. The solution includes response time monitoring for web-server network connectivity, web page load time (and correct page content), and multi-phased web-based applications. Figure below: NimBUS end-to-end response time (rt) measurements may be taken large-grain or fine-grain; overall monitoring from start to finish, or monitoring and measurement of each phase of the overall interaction with the end-user. Phases might include: Login, data query, data load, and logoff.
Email Response Time Monitoring The NimBUS solution monitors and verifies email 'send' and 'receive' functions. It monitors outgoing mail delivery, incoming mail receipt and total round trip (email send/receive) response times. All email status and response time data is analyzed and displayed in graphical alarm consoles, performance reports and SLA reports. Out-of-the-box packaged email response time solutions are available for: SMTP/POP, IMAP, Exchange & Lotus Notes.
Directory Services Response Monitoring The NimBUS solution monitors popular directory services for accessibility and lookup response times. Out-of-the-box packaged response time solutions are available for: WINS, DNS, DHCP & LDAP
Database Response Time Monitoring The NimBUS solution monitors database transaction rates, and database query response times for read and write operations - degrading response times may indicate degrading end-user productivity. Out-of-the-box packaged response time solutions are available for: Oracle, Sybase, Informix, DB2 & MS SQL Network Response Time Monitoring The NimBUS solution includes connectivity and response time monitoring for network devices such as routers, switches, servers, applications, printers and practically any other network device. The solution uses the ping command (ICMP ECHO) to verify network connectivity between designated hosts. If you would like to request a free trial of NimBUS, please click here. For free white papers or additional information click here.
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"With a single tool we can now provide a complete end-to-end picture of all components of an application and their integrated performance versus the straight-line, element-focused approach from before.
Because of NimBUS' easy drag-and-drop templates, we were able to cut down migration time considerably, get customers up and running with new NimBUS monitoring quickly and turn off the old systems. IntelliNet was able to convert all of its customers to NimBUS in less than 6 months." John Bradbury, Vice President of Managed Services, IntelliNet
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