Seminar Agenda |
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| 8:00 - 9:00 AM |
Continental Breakfast and Registration |
| 9:00 - 9:10 AM |
Introduction and Welcome |
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Presentation of worldwide survey results that reviews
status, plans and
priorities of Managed Services organizations and consumers. |
| 9:10 - 10:00 AM |
Keynote: The 12 Best Practices of Managed Services |
| 10:00 - 10:30 AM |
Best Practices: Real-world Strategy Profile #1 |
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Speakers from a leading managed services organization discuss their managed
service strategies and benefits achieved. |
| 10:30 - 11:00 AM |
Nimsoft Update |
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Nimsoft will detail its support of Best Practices with
advanced SLM solutions
that increase the value of
customer relationships. |
| 11:00 - 11:30 AM |
Best Practices Roundtable Discussion |
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Moderated by Charles Weaver, Best Practices presenters and a Nimsoft
representative will generate open discussion between peer organizations.
Topics
will include vital managed services issues and benefits of Best Practices. |
| 11:30 - 12:00 PM |
Best Practices: Real-world Strategy Profile #2 |
| 12:00 - 1:00 PM |
Attendee Luncheon |
