Edgbaston Cricket Ground is home to Warwickshire County Cricket Club. Located in the Edgbaston area of Birmingham, it is used for Test matches and one day internationals. The ground capacity is 21,000.  Edgbaston's most recognisable feature is the Thwaite Memorial Scoreboard, at the City End of the ground.

In recent years Edgbaston has been redeveloped and now boasts an Indoor Cricket Centre, a cricket shop, a new large electronic scoreboard and the large Eric Hollies Stand.

Seminar Agenda

Continental Breakfast and Registration

Introduction and Welcome

Presentation of worldwide survey results that reviews status, plans and
priorities of Managed Services organizations and consumers.

Keynote: The 12 Best Practices of Managed Services

Best Practices: Real-world Strategy Profile #1

Speakers from a leading managed services organization discuss their managed
service strategies and benefits achieved.

Nimsoft Update

Nimsoft will detail its support of Best Practices with advanced SLM solutions
that increase the value of customer relationships.

Best Practices Roundtable Discussion

Moderated by Charles Weaver, Best Practices presenters and a Nimsoft
representative will generate open discussion between peer organizations. Topics
will include vital managed services issues and benefits of Best Practices.

Best Practices: Real-world Strategy Profile #2

Attendee Luncheon