Speaker Profiles

Keynote Speaker
Peter O'Neill Principal Analyst, Forrester Research

Peter serves Vendor Strategy professionals. He has a deep knowledge of IT management software technologies and all of the vendors in this area. He has a broad knowledge of the general European IT market, a profound industry-specific knowledge of the relevant issues, and is an experienced speaker about many different areas of the IT industry. Peter is based in Forrester's Frankfurt office but advises vendors and users around the world.

Peter's research covers topics like IT and business service management, with a focus on how to benefit from IT infrastructure management technology and processes. He is a strategic advisory board member of the IT Infrastructure Management Association and a member of the Editorial Board for the IT Service Management Forum (itSMF) International.

Peter has written Forrester Wave™ reports on both IT asset management and business service management. He also researches and advises on go-to-market strategies for product vendors with a particular interest in partnership strategies.