Nimsoft Press Releases

European Medicines Agency Improves User Experience with Nimsoft Monitoring Solution

Nimsoft Provides Application Monitoring Services for Proactive Problem Resolution

Redwood City, Calif. – November 17, 2009 – Nimsoft, the first provider of Unified Monitoring™ solutions, today announced the European Medicines Agency (EMEA) is using the Nimsoft Monitoring Solution (NMS) to monitor its entire network infrastructure.

A decentralized body of the European Union with headquarters in London, EMEA’s main responsibility is to protect and promote public and animal health through the evaluation and supervision of medicines for human and veterinary use. NMS allows the IT staff to proactively address potential network issues and ultimately improve the user’s experience with applications and services.

NMS is deployed across the agency’s datacenter, a multi-platform environment of roughly 500 servers, 2 firewall clusters and about 120 other network elements. As a government agency, EMEA must conform to strict regulations for service levels, availability and performance.

Prior to deploying NMS, EMEA was using an off-the-shelf monitoring solution from a different vendor, but it did not perform service management reporting or provide the capabilities needed to ensure application performance. The existing solution was also difficult to use and not customizable.

“Before deploying Nimsoft, we had no visibility into application performance issues, and could only address problems with the hardware,” said Oscar Diez, section head at the EMEA datacenter. “NMS allows us to simulate the user experience to proactively identify and address potential issues with applications, before we receive complaints from our users.

NMS also enables us to create customizable dashboards and reports quickly and easily, eliminating much of the manual tasks previously required to use our scorecard system.”

Currently, EMEA is using NMS to monitor its entire infrastructure, including its servers, switches, routers, applications and the interfaces and traffic to and from roughly 50 other National Competent Agencies.   

“Nimsoft delivers comprehensive, full-featured monitoring solutions that are easy to use and manage, and provide great visibility into all aspects of a company’s IT infrastructure,” said Gary Read, CEO at Nimsoft. “NMS helps large organizations like EMEA ensure availability and performance, improve user satisfaction, and eliminate much of the time spent troubleshooting network issues. This eliminates downtime and will save the EMEA IT organization time and money in the long-term by freeing up resources to focus on developing and improving services.”

 

About EMEA
The European Medicines Agency (EMEA) is a decentralized body of the European Union with headquarters in London. Its main responsibility is the protection and promotion of public and animal health, through the evaluation and supervision of medicines for human and veterinary use.

About Nimsoft

Nimsoft is the first provider of Unified Monitoring™ solutions for virtualized datacenters, hosted and managed services, cloud platforms, and SaaS resources. With a proven time to value measured in weeks, the Nimsoft Monitoring Solution™ (NMS) reduces an enterprise’s total cost of ownership by up to 80 percent compared to legacy systems management vendors, while scaling and extending to places they just cannot go. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. Nearly 1000 customers use Nimsoft Unified Monitoring solutions, including both mid-market and global organizations such as Amway Corporation, Barclays Capital, Casual Male, European Medicines Agency (EMEA), Ladbrokes, TriNet, and hundreds of leading hosting, cloud and managed service providers such as 1&1, CDW, Hitachi, and Rackspace. For more information, visit www.nimsoft.com.

To see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com.

Nimsoft, the Nimsoft logo, Nimsoft Unified Monitoring, and Unified Monitoring are trademarks or registered trademarks of Nimsoft, Inc. All other company and product names herein are recognized to be the property of their respective companies.

© 2009 Nimsoft Inc. all rights reserved.

Press Contact
Joe Franscella
Trainer Communications
nimsoft@trainercomm.com
925-271-8213