Nimsoft Press Releases

Agresso Selects Nimsoft to Drive Aggressive IT Service Level Standards

Nimsoft emerges head and shoulders above other monitoring solutions for value, performance and functionality

London, UK – December 15, 2008 – Nimsoft, the “Big 4” alternative for IT performance and availability monitoring solutions, announced today that Agresso had selected Nimsoft as part of its business strategy to drive new levels of efficiency and quality of service.

Agresso, a UK-based Managed Service Provider (MSP) has deployed Nimsoft across numerous customer sites in the UK.  The move lays the groundwork for Agresso to establish comprehensive service level agreements (SLAs) for IT service delivery performance over the course of 2009.

Agresso deliver business information systems to the public sector and professional services organizations which range from finance and payroll applications to specialist procurement and HR solutions. Prior to selecting Nimsoft, all the key customer applications and underlying server infrastructure was monitored through a manual process.

Not only was it a time-intensive exercise, it also prevented Agresso from actively identifying issues and managing them before they turned into quality of service problems. After a detailed evaluation process that considered a number of commercial packages, Agresso selected Nimsoft as the preferred Service Level Management software.

Agresso will use Nimsoft to initially manage 95 mission-critical business applications such as SQL Server, Citrix, Active Directory and MS IIS running across 125 servers at 10 customer sites.

“Nimsoft provides us with the platform to gather a wealth of key data and metrics regarding the servers and applications under our management. The ease with which we can deploy the Nimsoft solution coupled with its flexibility and range of features enables our Technical Services Department to quickly assess the status of any of the servers and applications under management and take the necessary corrective actions.

"These factors were the primary reasons why Agresso selected Nimsoft; it ensures we continue to deliver and exceed our customers’ expectations,” said Angie Marlow, Customer Services, Technical Services & ICT Director, Agresso Ltd.

“Delivering value is the number one priority and flexibility, performance and simplicity are key strengths that customers look for when selecting an MSP to manage their IT environment.  These same traits are also important when MSPs select a performance and monitoring solution. Nimsoft is the preferred solution for a growing number of MSPs because it delivers rich functionality, is easy to use and delivers a high return on investment. In short, Nimsoft enables MSPs to enhance the quality and level of service they offer,” said Gary Read, president and CEO, Nimsoft. 

About Agresso
Agresso (www.agresso.com) is an enterprise resource planning (ERP) subsidiary of Netherlands-based Unit 4 Agresso (Dutch Stock Exchange EURONEXT-U4AGR) and one of the top five providers of ERP solutions for professional services and public sector organisations. Agresso offers a uniquely integrated data/process/delivery architecture designed specifically for Businesses Living IN Change (BLINC)™. Agresso is known as "The ERP Market's Definition of Agility" as it allows an unlimited amount of ongoing, post-implementation changes without the typical external IT costs and intervention that nets billions of dollars in revenue to the market leaders.

Over 2,600 companies and organisations in 100 countries deploy Agresso Business World for both operational support and strategic management. The company’s role-based, Web Services and Services-Oriented Architecture (SOA) enabled solutions include: Financial Management, Human Resources and Payroll, Procurement Management, Project Costing and Billing, Reporting and Analytics and Business Process Automation. Agresso has full-operating sales offices in the United Kingdom, Norway, Sweden, Denmark, The Netherlands, Belgium, France, Germany, Spain, Portugal, Canada and USA.

About Nimsoft
Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical and virtualized IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment - providing outstanding return on investment and unparalleled customer satisfaction.

Over 700 customers in 30 countries rely on Nimsoft solutions to monitor their IT based business applications and services. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, Easynet and Rackspace Managed Hosting. For more information, visit www.nimsoft.com.

Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc.  All other company and product names may be trademarks or registered trademarks of their respective companies.

© 2008 Nimsoft Inc. all rights reserved.

For more information:

United States
Megan Bucks
Nimsoft, Inc
Phone: +1 415 601 3632