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Nimsoft Press ReleaseGlobal Leader in Managed Services Selects Nimsoft to Displace BMC Software® SolutionNimsoft to manage service level agreements across multiple data centers for Fortune 100 customers Redwood City, California - October 23, 2007 – Nimsoft, Inc., an emerging leader of Service Level Management (SLM) solutions, today announced that a $4 billion, global leader in integrated software and processing solutions is currently deploying and plans to standardize three of its data centers on Nimsoft’s service level management solution. This global provider selected NimBUS for its ability to provide proactive monitoring, trend reporting and automated service level agreements. The company expects NimBUS will immediately save hundreds of man hours and significantly lower costs in the management of business services for its Fortune 100 customers. “Sheer power and ease of use really sold me on Nimsoft’s solution. NimBUS measures the performance of our business services according to our service level agreements across three data centers in real time,” said the chief of IT for this global service provider. “NimBUS reporting system is so effortless that I can create a dashboard report in five minutes. With the BMC products we were using, it literally took hours. The benefits of NimBUS meant that we could reduce our overall costs, despite having another 1 ½ years on our contract with BMC Software.” In addition to BMC Software (NYSE: BMC), this global provider was using five other software solutions to monitor and manage hundreds of various brand name servers, and several mission-critical applications, databases and operating systems. This global provider found using multiple solutions was time consuming and expensive. The IT department was unable to proactively protect the integrity of several SLAs with manual calculation using Excel spreadsheets. “Global companies are attracted to Nimsoft’s ability to provide business value and a rapid return on investment in complex and demanding IT environments,” said Gary Read, president and CEO of Nimsoft. “Nimsoft’s single architecture delivers a highly adaptable, flexible and scaleable solution that provides a “cruise control” button for the management of IT systems.” NimBUS offers this global provider a complete solution that enables them to monitor and manage their entire IT system in real time. NimBUS extensive data collection provides technical intelligence and ultimate control of business service delivery. NimBUS analyzes all collected data against thresholds, established by business requirements, for real time alarming, predictive analysis of end user response times, performance trending, service level agreement compliance and business service dashboards. About Nimsoft Nimsoft is the premier provider of business-focused service level management solutions that customers can easily deploy and use. The company’s Service Level Management solutions – NimBUS – are used by hundreds of companies across diverse industries to manage complex networked systems and meet service level agreement targets. Nimsoft solutions combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use. NimBUS, Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc. All other company and product names may be trademarks or registered trademarks of their respective companies. © 2007 Nimsoft Inc. all rights reserved.
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"We understood at the outset that effective service level monitoring was very important for a successful managed service. We did extensive vetting of various options, including side-by-side testing of "real world" scenarios in our SuperLabs facility. We chose the NimBUS product based on its strong performance and features, such as real-time service level monitoring and customized dashboards. In addition, the ease of incorporating NimBUS into our managed service offering was another strong factor in our decision."
Mike Lyons, Vice President of Global Services, Novell
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