Nimsoft - Service Level Management ... Within Reach
Search:  
   
   
Contact Nimsoft
Contact Us
News
spacer

Nimsoft Press Release

Nimsoft Calls for Entries for Best Practices in Managed Services Awards

Enterprise Management Associates, the MSP Alliance and Ziff Davis to serve as Judges

Redwood City, Calif. - May 31, 2007 - Nimsoft Inc., an emerging leader of Service Level Management (SLM) solutions, today announced the company is accepting entries for its excellence awards, which is a component of its year-long Best Practices Program for Managed Service Providers. The Best Practices in Managed Services Awards will recognize the achievements of managed service providers who have built a solid business providing exceptional customer service. A comprehensive review of the entries will be performed by an impartial, multidisciplinary panel of third-party jurors comprised of Lisa Ericsson-Harris, research director of Enterprise Management Associates, Mike Vizard, editorial director of Ziff Davis Media's Enterprise Technology Group, and Charles Weaver, president of the MSP Alliance. Any managed service provider who wants to test and measure their business practices against others in the industry may participate.

The awards process was designed to help the program judges assess the applicant's business and also provide an opportunity for the managed service provider to scrutinize their strategy and articulate subsequent business results. "Some managed service providers have been practicing for over a decade. On the other hand, many VARs and resellers are just entering the market to help the surge of customers who need relief managing new levels of IT complexity," said Michael Vizard, editorial director of Ziff Davis Media's Enterprise Technology Group. "Nimsoft's award program will provide industry role models for those building managed services businesses."

"According to our market research, the service level management marketplace is estimated to grow at a rate of 17 percent over the next five years," said Lisa Ericsson-Harris, research director, Enterprise Management Associates. "Managed service providers who have meaningful service level agreements and customer-facing reporting capabilities and dashboards will achieve more credibility through transparency needed to help increase customer's satisfaction in the marketplace. Nimsoft's knowledge of the managed service provider marketplace places them in a position of strength to sponsor an award of excellence for managed service providers."

The winning entries will be judged in the areas of innovative business strategies, values and ethics, and customer satisfaction in addition to cost-effectiveness in service delivery. Winners will be recognized in ceremonies during Nimsoft's Nfluence customer conferences, which will be held throughout November in the United States, Spain, Benelux, Norway and the United Kingdom. Entries will be accepted beginning today and will close Aug. 31. Applications and more information about the Best Practices in Managed Services Awards are available now on Nimsoft's company web site at http://www.nimsoft.com/awards/.

About Nimsoft

Nimsoft is the premier provider of business-focused service level management solutions that customers can easily deploy and use.  The company's Service Level Management solutions – NimBUS – are used by hundreds of companies across diverse industries to manage complex networked systems and meet service level agreement targets.  Nimsoft solutions combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.

NimBUS, Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc.  All other company and product names may be trademarks or registered trademarks of their respective companies.

© 2007 Nimsoft Inc. all rights reserved.

 

For more information:

United States
Stephanie Xavier
Nimsoft, Inc.
Phone: +1 650 931 1133

EMEA
Ajay Nawathe
Nimsoft Ltd.
Phone: +44 1932 577 770

Scandinavia
Dag Lund
Nimsoft AS
Phone: +47 2262 7149

 

Download our free trial software
Read our business solution whitepapers
View live performance and SLA Reports
View SLM Solution Demos On Demand
Get to the Nimsoft MSPzone
"We are thrilled about this partnership with Nimsoft. By using NimBUS, BAIS has increased revenue by offering customers new solutions and is better satisfying customers' needs through enterprise-grade solutions and improved infrastructure monitoring."
Tom Wye, CEO & VP of Network Operations, BAIS.
spacer
Home | Solutions | Customers | Partners | Support | News & Events | Company
Contact | Search | Site Map | Your Privacy | © 2008 Nimsoft