Nimsoft: Solutions for Managed Service Providers

Nimsoft offers monitoring solutions that offer Managed Service Providers unparalleled ease of use, rapid client deployment, and monitoring sophistication. The Nimsoft product line features a lean, secure, and modular architecture; deployment flexibility; and broad monitoring coverage—characteristics that make the product ideally suited to Managed Service Providers’ infrastructures and business models.

That’s why prominent Managed Service Providers like Ramesys, Scandpower IT Oslo AS, FusionStorm, Netstore Plc, Esteem Systems Ltd, Berbee Information Networks, Novell Technology Services, T-Systems Schweiz AG, Oslo Datasenter AS, Rackspace Managed Hosting, and many others are using Nimsoft to manage their customers’ complex networks and critical business services.

Only Nimsoft products …

• Boost margins and ensure quick time to value

• Deliver value in small, medium, and large organizations

• Provide comprehensive IT infrastructure support

• Enable a broad-ranging managed services portfolio

Boost Margins and Ensure Quick Time to Value

Nimsoft presents unprecedented opportunities to Managed Service Providers. Nimsoft offers management functionality on par with, and in most cases exceeding, the legacy “big 4” vendors—and, unlike those vendors, it delivers these capabilities without imposing margin-deteriorating administrative, operations, and infrastructure overhead on the Managed Service Provider.

With Nimsoft, all service level management functions are inherent functions; they are written collectively as a single architecture and single product. The result for Managed Service Providers is easy installation, deployment, configuration, administration, and use. With Nimsoft, there is no requirement for laborious integrations and ongoing administration efforts.

Deliver Value in Small, Medium, and Large Organizations

Nimsoft offers Managed Service Providers breadth and depth of monitoring functionality to fully address small, medium, and large business requirements; from simple up/down testing for network devices and application servers to detailed performance trend analysis and SLA compliance reporting for critical business applications and services. With this range of capabilities, Nimsoft enables Managed Service Providers to address an increasingly broad range of client infrastructures and requirements—while delivering maximum business value.

Provide Comprehensive IT Infrastructure Support

With Nimsoft, Managed Service Providers can adopt one tool for all their monitoring needs. As a result, they can offer more consistent, cohesive reporting across service lines, streamline administration, and significantly reduce the time spent on training.

Nimsoft provides over 100 IT monitoring probes, offering probes for …

• Networks, including routers, switches, firewalls, and VoIP.

• Servers on such platforms as Windows, Linux, UNIX, Netware, AS400, and VMware.

• Databases such as Oracle, Sybase, Microsoft SQL Server, IBM Informix, and IBM DB2.

• Applications like Microsoft Exchange, Microsoft IIS, Active Directory, Citrix, WebSphere, JBoss, home-grown applications, and much more. 

Enable a Broad-ranging Managed Services Portfolio

With Nimsoft, Managed Service Providers can deliver more sophisticated, value-added services that offer more business value—and better margins. Nimsoft enables Managed Service Providers to deliver the core infrastructure monitoring services that they’ve traditionally offered, as well as these premium services:

• End-to-end application response monitoring. End user response is ultimately the most vital measure of an IT infrastructure’s health: if an end user’s receiving slow or no response, business productivity takes a direct hit. With Nimsoft, Managed Service Providers can offer end user response monitoring that can present significant and immediate bottom-line benefits—and so enjoy a more profitable service offering that improves customer loyalty.

• Virtualized infrastructure monitoring. With Nimsoft, Managed Service Providers can monitor the entire virtualized ecosystem—including the virtualization components, the resident business applications, and end user response times—to effectively understand and manage service levels in virtualized environments.

• VoIP monitoring. Managed Service Providers can use Nimsoft products to monitor and manage every service and system within their entire Cisco VoIP (Voice over IP) ecosystem, including VoIP networks, call activity, and messaging.

• Home grown application monitoring. Nimsoft solutions can be easily tailored to your client’s custom developed applications, which can help deepen account penetration and customer loyalty.

• Custom monitoring services.  With the Nimsoft’s Software Developer Kit, Managed Service Providers can create solutions that are tailored to their specific target markets and customer requirements, and so bring entirely unique offerings to market.