IT Monitoring Products for MSPs
Nimsoft’s products offer MSPs the broad infrastructure coverage they need to provide sophisticated IT monitoring for any system, any service, and any client. Nimsoft offers monitoring probes for all these areas within the infrastructure:
Network Monitoring
With Nimsoft network monitoring solutions, MSPs gain the insights they need to ensure optimal availability and performance of their clients’ networks. Nimsoft can be used to monitor all key facets of the network, including routers and switches, network traffic, SNMP, DNS, DHCP, LDAP, and Cisco NBAR and IPSLA.
The solution automatically discovers network interfaces, verifies connectivity, monitors interface traffic, collects and diagnoses accessibility, and calculates bandwidth utilization. Nimsoft’s products intuitively display this comprehensive data in graphical alarm consoles, performance reports, and SLA reports.
Server Monitoring
With Nimsoft, MSPs gain the broadest and deepest server monitoring solution on the market. Nimsoft solutions can monitor all servers—including VMware ESX, Sun Solaris, IBM AIX, IBM iSeries, HP HP/UX, Red Hat, SUSE Linux, Novell Netware, Microsoft Windows, and more.
Through a single, easy-to-use console, MSPs can centrally monitor all their core server resources—and do remote management of all clients’ processes and services. MSPs can also leverage real-time alarm dashboards, performance trend reports, and SLA compliance reports—and so provide clients with higher service levels and more sophisticated insights into service levels.
Database Monitoring
With Nimsoft database monitoring solutions, MSPs can harness a comprehensive monitoring picture of all their clients’ databases, including Oracle, Sybase, DB2, Microsoft SQL Server, and IBM Informix. Additionally, to provide visibility of service quality as experienced by end users and associated applications, the solution monitors remote SQL query response times and transaction rates.
MSPs can rely on Nimsoft to get the real-time alerts they need to both preempt and respond to potential issues, and they can leverage intuitive reports and dashboards to analyze performance metrics, and offer sophisticated forecasting of database performance and usage.
Application Monitoring
With Nimsoft application monitoring solutions, MSPs can get a complete, multi-layered view of their clients’ applications, and more effectively manage application performance. Nimsoft offers monitoring capabilities for all the major applications in use today, including SAP, PeopleSoft, Exchange, Active Directory, VoIP, Apache, Tomcat, JBoss, Websphere, Weblogic, Citrix, and many others—as well as .NET, J2EE, and custom applications.
In addition to providing a complete picture of the host server’s performance metrics, Nimsoft provides metrics on the actual performance experience end users have. Armed with these insights, MSPs can more quickly identify and troubleshoot issues—before they impact end user performance.
End User Response Time Monitoring
Nimsoft end user response time monitoring solutions ensure that MSPs understand the most critical aspect of their clients’ IT infrastructure performance: what kind of responsiveness and reliability are end users actually receiving?
Nimsoft offers two approaches to monitoring and measuring end user experience:
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Active monitoring. With Nimsoft’s active monitoring solutions, administrators can routinely and consistently generate synthetic transactions that mirror actual end user behavior, and measure that experience from any number of locations.
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Passive monitoring. Nimsoft offers passive monitoring solutions that can measure the performance that real end users are actually experiencing at any given point in time.
MSPs can leverage these two approaches, both individually and in tandem, to ensure they get the end user response time monitoring insights they need for their clients’ specific business and operational objectives. With these solutions, MSPs can better ensure that clients’ end users are receiving optimal performance—and always be the first to know if an issue arises.
Virtualization Monitoring
While VMware’s virtualization capabilities ushered in a world of potential benefits, they also brought an entirely new world of challenges from a monitoring perspective—challenges that big four system management tools and platform-centric solutions are ill-equipped to address.
With Nimsoft, MSPs can easily and profitably add virtualization monitoring capabilities to their portfolio of services. Nimsoft enables MSPs to monitor the entire virtualized ecosystem—including the virtualization components, the resident business applications, and end user response times—so they can effectively understand and manage service levels in virtualized environments.
VoIP Monitoring
VoIP (Voice over IP) is increasingly relied upon to deliver vital communications services for organizations around the world—and as such represents a huge market opportunity for MSPs.
With Nimsoft products, MSPs can monitor and manage every service and system within their clients’ Cisco VoIP ecosystem, including networks, call activity, and messaging.
By offering a comprehensive, centralized view into all vital areas that comprise the VoIP infrastructure, Nimsoft enables MSPs to better optimize resource utilization, improve reliability, and better ensure SLA compliance.
Read more: Enabling Cisco VoIP Managed Services
SLA Monitoring
SLAs are the yardstick clients use to assess their service providers. By gaining more sophistication in how they monitor, forecast, and report on SLA compliance, MSPs can gain a tremendous competitive advantage.
Nimsoft offers rich SLA reporting capabilities that feature trending analysis, SLA breach forecasts, and intuitive pinpointing of SLA-endangering issues—enabling your firm to more consistently comply with SLAs and minimize the financial risk of SLA breaches. Further, with its rich reporting capabilities, Nimsoft helps MSPs more clearly demonstrate their value through SLA reporting.
The Nimsoft product line features these probes:
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