Products for Managed Service Providers
Nimsoft products offer a range of technological advantages—advantages that Managed Service Providers around the world are leveraging to improve service, expand offerings, and boost margins. Browse the links below and find out how Nimsoft products deliver…
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Broad IT monitoring coverage that powers a differentiated, high-margin managed services portfolio. With Nimsoft’s packaged IT monitoring solutions, Managed Service Providers can quickly address new high-growth markets and changing customer demands. Plus, Managed Service Providers can leverage Nimsoft products’ easy customization capabilities to offer specialized services and carve out niche markets.
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A streamlined product architecture that offers unprecedented ease and flexibility. With Nimsoft, Managed Service Providers can ensure that clients’ IT environments, big or small, are under full control and well served. Nimsoft products promote operational efficiency, proactive managed services, and outsourcing flexibility.
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Business dashboards that optimize service and demonstrate value. Nimsoft products provide comprehensive reporting and dashboard capabilities that enable optimized service levels and better accentuate the value of services delivered. For these and many other reasons, Nimsoft products receive high marks for customer satisfaction—both from Managed Service Providers and the clients they serve.
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Service Delivery Portal: On an ongoing basis, Managed Service Providers must contend with constant inquiries from business customers and other internal staff. With Nimsoft's Service Delivery Portal, Managed Service Providers can effectively manage these ongoing communications, while at the same time boosting internal efficiencies. The Service Delivery Portal offers an efficient, sophisticated way to deliver comprehensive monitoring information—in an intuitive, on-demand, online portal.
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