Nimsoft: Enabling Cisco VoIP Managed Services

Your clients have made significant investments in Cisco VoIP—and they stake their business on those services constantly. Put Nimsoft’s superior VoIP monitoring solutions to work for your organization, and help your clients get the most reliability and value from their VoIP infrastructure. With Nimsoft you can cost effectively deliver the differentiated, value-added VoIP monitoring services that fuel business growth and profits.

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Nimsoft’s Robust Cisco VoIP Monitoring Capabilities

NimBUS solutions offer organizations a centralized, cohesive way to monitor and manage all the VoIP systems and services that play a role in the quality of service end users ultimately experience. With NimBUS, MSPs can more effectively ensure continuous SLA compliance and client satisfaction. Nimsoft offers MSPs all these robust capabilities:

  • Comprehensive monitoring. Nimsoft can help you monitor every piece of the VoIP infrastructure—anything that can impact call quality. Monitor circuits, gateways, switches, Cisco CallManager, Unity, and much more. With this visibility, you can identify and address issues before they affect end users.

  • Proactive alerts and administration. With sophisticated monitoring tools that feature automated alerting and escalation, you can provide 24x7 VoIP monitoring coverage—and proactively manage all infrastructure components.

  • Real-time dashboards and reports. We’ll provide the visibility you’ll need to understand and manage Cisco VoIP availability and performance—and effectively communicate service levels with your clients. We equip you with the online dashboards and intuitive reports that provide real-time visibility of all vital performance metrics.

Nimsoft’s Comprehensive Cisco VoIP Monitoring Coverage

With NimBUS solutions, MSPs can monitor and manage every service and system within their clients’ entire Cisco VoIP ecosystem:

  • VoIP networks. NimBUS for Cisco IP SLA performs traffic simulations across Cisco devices to proactively detect and preempt excessive jitter, packet loss, and high latency.
    Click to download the Data Sheet  [PDF]

  • VoIP call activity. NimBUS for Cisco CallManager monitors all aspects of call activity in the Cisco VoIP environment, including CallManager services, H.323 calls, IP and ATA phones, gateways, ports, processes, memory utilization, and much more.
    Click to download the Data Sheet  [PDF]

  • VoIP messaging. NimBUS for Cisco Unity offers a comprehensive picture of the performance of both the Unity server operating system and all key messaging processes and services—including calls, log ins, greetings, playback, recording, and more—to ensure the end-user’s messaging experience is efficient, reliable, and productive.
    Click to download the Data Sheet  [PDF]

  • Cisco Unified Communications Manager (UCM). With the NimBUS Cisco UCM probe, administrators can monitor key health and performance metrics for the entire unified communication system—including IP phones and devices, gateways, gatekeepers, voice mail devices, and media devices.
    Click to download the Data Sheet  [PDF]

How Nimsoft Helps Your Business

Nimsoft makes it fast, easy, and cost effective to add Cisco VoIP monitoring services to your offerings. With Nimsoft, your managed services organization can…

  • Deepen account penetration. With Nimsoft’s Cisco VoIP monitoring solutions, you can begin offering existing clients services that help them get better performance and value from one of the most critical areas in their infrastructure. Leverage these solutions to build revenue and loyalty throughout your client base.

  • Expand service offerings. Leverage Nimsoft to augment your existing services portfolio, differentiate yourself in an increasingly competitive marketplace, and tap into new revenue channels.  Capitalize on the explosive growth of VoIP and the broad market adoption of Cisco VoIP solutions.

  • Boost revenue and margins. With Nimsoft, MSPs can deliver more sophisticated, value-added VoIP services that offer more business value—and better margins—than more basic and commoditized infrastructure support services. Plus, because Nimsoft offers streamlined administration, easy installation, and pay as you go pricing, you can quickly realize these benefits, with minimal upfront investment.