Thomas Duryea Consulting Incorporates Nimsoft into Its Managed Services Suite
Award-winning MSP enhances monitoring capabilities in virtualized environments
Redwood City, Calif. – August 24, 2009 – Nimsoft, Inc., the Big 4 alternative for IT performance and availability monitoring solutions, today announced that Thomas Duryea Consulting, a leading Australian IT infrastructure solutions and services company, has selected the Nimsoft Monitoring Solution (NMS) to monitor and manage its IT managed services portfolio.
As an integrated component of Thomas Duryea’s Services Suite, Nimsoft dramatically improves scalability and support for the real-time management of high-volume, high-transaction IT infrastructures.
Thomas Duryea, listed in the Australian BRW Fast 100, prides itself on the ability to recognize and rapidly capitalize on opportunities in leading edge technology while competitors continue to evaluate. Early adoption and growth in virtualization is testament to this and a key strength for Thomas Duryea, which was recently awarded the Australian VMware partner of the year.
When the time came to enhance its monitoring capabilities, it was important to find a solution partner with the same focus on leading technology. With existing tools based on open source, the company also sought a commercially available solution that would allow its engineers to focus on customers rather than supporting open source products.
Before selecting Nimsoft, Thomas Duryea evaluated multiple solutions, including IBM Tivoli and HP OpenView. Nimsoft was selected in part because it provides robust virtualization as well as comprehensive infrastructure monitoring, enabling Thomas Duryea to monitor the entire ecosystem and effectively understand and manage service levels in its clients’ virtualized environments.
“Nimsoft is already on its fourth version of its VMware products and is also supporting most other virtualization technologies, where a number of other solutions don’t,” said Andrew Thomas, CEO of Thomas Duryea Consulting. “It’s about finding a partner, Nimsoft in this case, that is also at the forefront of leading edge technology so we don’t have to wait for tools to be developed. It’s important to work with a company at the same level.”
The Nimsoft solution delivers granular monitoring capabilities and flexible support, enabling Thomas Duryea to proactively identify and address potential problems. Using the Nimsoft solution, Thomas Duryea can remotely monitor hundreds of unique customer IT environments through a single interface to ensure SLA compliance, while reducing the manual time and effort required to monitor those environments. The solution enables the company to grow its business efficiently while keeping pace with customer demand for 24x7 network surveillance.
“As one of the fastest growing MSPs in the Australian and Asian Pacific regions, we needed a solution that would also help keep pace with our rapid growth while enhancing profitability,” said Thomas. “The Nimsoft solution delivers 24x7 monitoring in real time, enabling us to provide more proactive problem resolution and increased network stability. This ultimately boosts user productivity and customer satisfaction.”
NMS Meets Unique Needs of MSPs
The Nimsoft solution features a lean, secure, and modular architecture; deployment flexibility; and broad monitoring coverage—characteristics that make the product ideally suited to Managed Service Providers’ infrastructures and business models. The Nimsoft Service Delivery Portal (SDP) enables Thomas Duryea to deliver comprehensive, intuitive, real-time views of service-level monitoring information to its clients.
Clients interact with dashboards that provide complete and easy-to-analyze views into the real-time status of IT and critical business services. The dashboards are fully web based and have access control features to ensure sensitive network information is only viewable by authorized users.
“Nimsoft has a deep understanding of the MSP market and has aligned its feature set to address unique business requirements and revenue models,” said Gary Read, president and CEO of Nimsoft.
“As more organizations begin to downsize, they are increasingly looking to outsource the management of their infrastructures. Nimsoft provides a scalable, easy-to-use monitoring solution that minimizes the impact on internal resource, helping MSPs grow their business while increasing bottom line profitability.”
About Thomas Duryea Consulting
Thomas Duryea Consulting designs, plans, implements and manages innovative, world class IT infrastructure solutions. It inspires change, enables growth and delivers secure, agile and dependable IT solutions. Thomas Duryea helps its customers increase revenue, reduce costs, and reinvest in innovation. It simply positions its clients to better serve their customers and consistently outperform their competitors. Affectionately known as TD, Thomas Duryea Consulting is a privately owned and operated Australian company serving customers throughout Asia Pacific. For more information, visit www.thomasduryea.com.au
About Nimsoft
Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical, virtual and cloud based IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment - providing outstanding return on investment and unparalleled customer satisfaction. Over 850 customers in 36 countries rely on Nimsoft solutions to monitor their IT based business applications and services including cloud environments. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, ENKI, Thomas Duryea, Easynet and Rackspace Managed Hosting. For more information, visit www.nimsoft.com
Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc. All other company and product names may be trademarks or registered trademarks of their respective companies.
© 2009 Nimsoft Inc. all rights reserved.
For more information:
Jenny Coupe
Nimsoft, Inc
Phone: +1 650 517 1975