Dutch MSP Invests in Nimsoft as it Expands Innovative New Service
Nimsoft chosen for its flexibility, robustness and affordability
London, UK – 20th May, 2008 – Nimsoft, the “Big 4” alternative for IT performance and availability monitoring solutions, announced today that Insign IT, a Dutch-based managed service provider (MSP), has expanded its investment in Nimsoft following a surge in business. The company has added the Nimsoft End-to-End (E2E) solution to its existing application monitoring package to enable Insign IT to measure the total application response time right down to the end user. The move is based on the success of its Intakt Monitoring Services, a branded offering that is based on a system of credits. Insign IT deployed the Nimsoft E2E solution in the first quarter of 2008.
The ability to innovate and deliver new services is an essential requirement for any MSP that is developing its business. Insign IT identified a demand for managed services that was not based purely on expensive license fees. Rather, customers purchase credits that can be used over the course of a year on a range of services, from basic application monitoring to in-depth consultancy. This approach required an IT monitoring solution that was robust, flexible and above all, affordable. Nimsoft proved to be the right solution to underpin the new service as it was simple to use, easy to deploy and provided Insign IT with the ability to scale the service in line with customer demand.
“Insign IT is a small MSP but that hasn’t stopped us from pursuing new opportunities. The Intakt Monitoring Services initiative was a bold move on our part but we were confident of its success so long as the key components came together. One such component was the application monitoring solution that underpinned the offering. If we were to deliver a first class service, we had to know that the have the right solution to not only alert us to possible problems but allow us to take a more proactive stance with our customers. Nimsoft was that solution,” said Leon Wijnhoven, Managing Director, Insign IT.
“Since launching Intakt, we have attracted a new set of customers that would previously not have considered managed services to be within their budget. Importantly, Nimsoft has allowed us to get closer to our customers and better understand their requirements by virtue of the open and transparent exchange we have with them. This has opened up a series of new opportunities and is the reason why we now plan to deploy the Nimsoft E2E solution” he added.
“Innovation is a key characteristic of the MSP market. However innovation counts for nothing if you are unable to execute. Insign IT’s investment in Nimsoft is a perfect illustration of how we have engineered Nimsoft to support the unique needs and requirements of the MSP community. Our application monitoring solution proved to be the cornerstone upon which Insign IT successfully launched their Intakt Monitoring Services initiative.
Functionality, flexibility and fool-proof are some of the attributes best associated with Nimsoft and these certainly came to the fore when Insign IT was contemplating which IT monitoring solution to select,” said Gary Read, president and CEO, Nimsoft. “Their decision to expand their investment in Nimsoft, with the addition of our E2E solution, is a further reflection of the trust they have in Nimsoft to deliver a solution that will allow them to continue to grow their business,” he added.
About Insign IT
Insign IT is a privately owned company. Based in Venlo, Holland, the company employs 10 staff and supports over 40 customers across The Netherlands. Insign IT partners with Citrix, Microsoft and VMware to deliver high-end solutions to their customers. With years of experience in Citrix, Microsoft and Vmware environments, Insign.it delivers consultancy, pilots, implementation and support within server-based & consolidated environments, to end-users and resellers.
About Nimsoft
Nimsoft provides next generation performance and availability monitoring solutions for the complete physical and virtualized IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment - providing outstanding return on investment and unparalleled customer satisfaction. Over 600 customers in 30 countries rely on Nimsoft solutions to monitor their IT based business applications and services. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, Easynet and Rackspace Managed Hosting. For more information, visit www.nimsoft.com.
Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc. All other company and product names may be trademarks or registered trademarks of their respective companies.
© 2008 Nimsoft, Inc. all rights reserved.
For more information:
United States
Brian James
Nimsoft, Inc
Phone: +1 650 931 1121
EMEA
Ajay Nawathe
Nimsoft Ltd.
Phone: +44 1932 577 770
Scandinavia
Dag Lund
Nimsoft AS
Phone: +47 2262 7149