Articles for Managed Service Providers
Nimsoft has been garnering a lot of coverage in the press—and a lot of this coverage pertains to our Managed Service Provider markets. Follow the links below to find out what the press has been saying about Nimsoft, its products, and its Managed Service Provider customers.
Creating a Culture of Continual Service Improvement
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By Nimsoft's Phil LaForge |
Like it or not, the reality for MSPs is that they’re only an SLA breach or significant outage away from losing a customer. This immense contractual pressure is a significant motivator that drives MSPs to develop sophisticated approaches to continuous service improvement...
Go to article: Creating a Culture of Continual Service Improvement
Nimsoft Helps Ingram Micro Resellers Tap Midmarket Opportunities
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9 September, 2009 |
Ingram Micro announced it has enhanced its Seismic managed services portfolio with options for the midmarket. Now, with the monitoring solutions from IT management firm Nimsoft Inc., the distributor is set to help resellers make moves for midmarket customers...
Go to article: Nimsoft Helps Ingram Micro Resellers Tap Midmarket Opportunities
Ingram Extends Managed Services Offerings to Mid-sized Businesses
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8 September, 2009 |
Distributor Ingram Micro has advanced its Seismic-branded portfolio of managed services to include mid-market solutions by enlisting an IT management and monitoring offering from Nimsoft Inc. Company officials said the agreement encompasses the entire suite of Nimsoft monitoring solutions, which will be housed under the Ingram services division’s Seismic banner and called Seismic Enterprise Monitoring powered by Nimsoft...
Go to article: Ingram Extends Managed Services Offerings to Mid-sized Businesses
Ingram's Seismic forges alliance with monitoring company
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1 September, 2009 |
Ingram Micro (NYSE: IM) added to its three-year managed services venture Seismic by announcing an alliance with NimSoft Inc. of Redwood City, Calif., a provider of monitoring solutions. According to the Santa Ana, Calif.-based distributor the NimSoft alliance addresses channel partners' need for a scalable, mid to large IT management and monitoring solution...
Go to article: Ingram's Seismic forges alliance with monitoring company
Ingram Micro bolsters upmarket Seismic offerings with Nimsoft addition
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31 August, 2009 |
Distributor Ingram Micro has announced what it terms a 'powerful' alliance with Nimsoft, a provider of managed IT management and monitoring solutions aimed at the mid to large market. Ingram Micro North America will bring to market the entire portfolio of Nimsoft Monitoring Solutions under Ingram Micro Services Division's Seismic brand...
Go to article: Ingram Micro bolsters upmarket Seismic offerings with Nimsoft addition
Nimsoft Selected by Ingram Micro Seismic for Use in Larger, More Complex IT Infrastructures
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31 August, 2009 |
Nimsoft, the "Big 4" alternative for IT performance and availability monitoring solutions, today announced that Ingram Micro Inc. (NYSE: IM) will be featuring the Nimsoft Monitoring Solution (NMS) in its Seismic managed services offering, equipping medium and large VARs and MSPs with the robust monitoring capabilities they need to grow their businesses...
Go to article: Nimsoft Selected by Ingram Micro Seismic for Use in Larger, More Complex IT Infrastructures
Ingram Micro Strikes Alliance with Nimsoft
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31 August, 2009 |
Addressing channel partners’ need for a scalable, mid to large IT management and monitoring solution, Ingram Micro (NYSE: IM) has announced an alliance with Nimsoft, an emerging channel favorite and leading provider of next-generation performance and availability monitoring solutions.
Under the new alliance, Ingram Micro North America will bring to market the entire portfolio of Nimsoft Monitoring Solution under Ingram Micro Services Division’s Seismic brand. The new performance and availability monitoring solution set will be called the Seismic Enterprise Monitoring powered by Nimsoft...
Go to article: Ingram Micro Strikes Alliance with Nimsoft
Ingram Micro Seismic, Nimsoft to Partner On Managed Services
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Joe Panettieri |
The Ingram Micro Seismic team on Aug. 31 is expected to announce plans to offer Nimsoft’s software to VARs and managed service providers targeting mid-market and large enterprises. But this isn’t just a “reseller” deal. Here are some early details plus some observations about the evolving Master MSP and remote monitoring markets...
Go to article: Ingram Micro Seismic, Nimsoft to Partner On Managed Services
Ingram Adds Enterprise Managed Services With Nimsoft
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By Scott Campbell, |
Ingram Micro (NYSE:IM) has signed a deal to sell Nimsoft's managing and monitoring solutions through the distributor's Seismic managed services portfolio. Nimsoft, based in Redwood City, Calif., is focused on midmarket and enterprise products and fills a hole in Seismic's portfolio in that regard, said Justin Crotty, vice president of services, North America, at Ingram Micro...
Go to article: Ingram Adds Enterprise Managed Services With Nimsoft
Nimsoft Selected by Ingram Micro Seismic for Use in Larger, More Complex IT Infrastructures
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31 August, 2009 |
Nimsoft, the "Big 4" alternative for IT performance and availability monitoring solutions, today announced that Ingram Micro Inc. (NYSE: IM) will be featuring the Nimsoft Monitoring Solution (NMS) in its Seismic managed services offering, equipping medium and large VARs and MSPs with the robust monitoring capabilities they need to grow their businesses...
Go to article: Nimsoft Selected by Ingram Micro Seismic for Use in Larger, More Complex IT Infrastructures
Managed Services Revenue: The Good (And the Bad)
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Joe Panettieri |
Take a look at recent financial data points from CA Inc., Nimsoft and Siemens Enterprise Communications Group (SEN Group). You’ll notice an emerging trend: It’s hip to disclose recurring revenue and managed services revenue information. The reason: Wall Street and financial watchers consider the recurring revenue model a sign of business stability. Plus, there’s a need to rise above the MSP industry noise, where the mainstream press and some of the high-tech press continue to foolishly hype managed services as recession proof. Here’s some perspective…
Go to article: Managed Services Revenue: The Good (And the Bad)
ISC Optimizes Managed Services and Operations with Nimsoft
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10 July 2009 |
ISC is a highly accredited IT solution provider that offers a range of managed IT support services on a 24 x 7 basis. These include user support, hosting in a custom-built data center, and monitoring and management from a dedicated network operations center (NOC).
The company’s management team realized that, in their effort to evolve and grow, they needed a monitoring solution that would offer greater efficiency and flexibility, so they could continue to expand and improve the services they provided. To accomplish these objectives, the company’s IT leadership ultimately chose Nimsoft Monitoring Solution (NMS).
Download article: ISC Optimizes Managed Services and Operations with Nimsoft [ PDF, 130KB ]
Open Source Monitoring: 4 Key Questions You Need to Ask
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Joe Panettieri |
Perhaps more than any other single technology, monitoring is a key contributor in the way the MSP services its clients. Monitoring capabilities play a vital role in how proactively an MSP’s staff can manage the infrastructure, how effectively they can be kept apprised of issues, and how quickly they can respond in terms of identifying and rectifying issues. Further, monitoring can be an enabler or a hindrance for MSPs looking to add new services and serve new clients—and in whether these new services can be delivered profitably. Consequently, monitoring can play a key role in an MSP’s competitive position...
Go to article: Open Source Monitoring: 4 Key Questions You Need to Ask
Nimsoft Makes Acquisition
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Joe Panettieri |
A few weeks ago, Nimsoft CEO Gary Read told me that a new acquisition opportunity crossed his desk every day. Now, Read is pulling the trigger on a managed services-oriented deal that will give Nimsoft's monitoring software new network discovery, topology and root cause analysis capabilities...
Go to article: Nimsoft Makes Acquisition
Kudos to the MSPAlliance Education Committee
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By Ken Vanderweel (of Nimsoft) |
A bit late saying, but I wanted to share my positive impression of the MSPAlliance MSPWorld Conference held in Orlando two weeks ago. The conference was well attended as usual and there was great knowledge exchange amongst the attendees...
Go to article: Kudos to the MSPAlliance Education Committee
Business Service Management (BSM): Ready for Resellers?
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By Joe Panettieri |
For the second time in two weeks, business service management (BSM) is converging with resellers and managed service providers (MSPs). The latest example involves Zyrion Inc., a Sunnyvale, Calif.-based start-up that has landed on several “up-and-comer” media watch lists in recent months. Still, not all BSM software providers are making major channel moves. Here’s the scoop...
Go to article: Business Service Management (BSM): Ready for Resellers?
The MSP and the Whale: Landing Big Accounts That Feed Growth
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By Ken Vanderweel (of Nimsoft) |
At some point in their evolution, most mid-size MSPs will come to a critical juncture - one that will determine whether the future will be characterized by minimal growth and stagnancy, or by dramatic expansion. This juncture comes when the MSP looks to land a major, large account; one that can establish an entirely new level of validation and revenue...
Go to article: The MSP and the Whale: Landing Big Accounts That Feed Growth
Five Factors to Consider before Leaping into Infrastructure Clouds
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By Mark Rivington (of Nimsoft) |
While a lot is being written about cloud computing, it seems much of the coverage amounts to forecasting, star gazing, and outright dreaming. I’d argue that what’s needed now is a healthy dose of pragmatism...
Go to article: Five Factors to Consider before Leaping into Infrastructure Clouds
Cloud Resource Auto-Scaling at Work
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April 2009 |
Since announcing automatic allocation and scaling of cloud resources in January, ENKI has been selling and providing customers with the ability to have their applications monitored by our monitoring system, and automatically have additional resources added and removed from their virtual private data centers to conform to varying loads and to save them money...
Go to article: Cloud Resource Auto-Scaling at Work
Nimsoft Managed Services: Expanding Down Under (to Australia)
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by Joe Panettieri |
MSPmentor has been tracking Australia’s managed services market for about a year now. Overall, I suspect the Australia MSP opportunity is about one-tenth the size of the North American opportunity. But that’s still a big chunk of revenue up for grabs — which explains why Nimsoft is evangalizing a big managed services win in Australia...
Go to article: Nimsoft Managed Services: Expanding Down Under (to Australia)
Cloud Computing and the Fist of Innovation
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By Michael Hugos |
“The credit crunch and liquidity crisis will make the invisible hand of economics the visible fist of innovation.” This comment from a thoughtful colleague brought several loosely related ideas into much clearer alignment. It comes from Michael Bogovich, an international program manager at Abbott Laboratories...
Go to article: Cloud Computing and the Fist of Innovation
ServiceKey: Unlocking MSP Opportunities?
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by John Moore |
ServiceKey, a master MSP, is attracting a growing partner base with a portfolio of services that aim to address some basic end-customer needs. The Norcross, Ga. company strictly follows a channel model, providing services that VARs, integrations, MSPs and other channel partners offer under their own brand...
Go to article: ServiceKey: Unlocking MSP Opportunities?
Opening the Door to New MSP Opportunities: New Total Infrastructure Management service…From ServiceKey
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31 March 2009 |
Managed Service Providers (MSPs) can now offer ServiceKey new Total Infrastructure Management services to clients. ServiceKey selected Nimsoft, the fastest growing systems management company, to power their new managed service offering. MSPs can now offer new revenue-enhancing advanced monitoring services to their clients—delivered as a service hosted by ServiceKey...
Download press release: Opening the Door to New MSP Opportunities: New Total Infrastructure Management service…From ServiceKey
IT shops pick point management tools to cut staff, speed installs
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By Matt Stansberry |
IT managers said they're turning to tools from companies such as SolarWinds and Nimsoft for what they don't offer: long implementation times, giant consulting engagements and features that admins won't use...
Go to article: IT shops pick point management tools to cut staff, speed installs
10 Real Cost-Cutting Technologies For 2009
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26 January, 2009 |
It's no secret that customers are reluctant to part with their hard-earned cash during the economic downturn, but that doesn't mean IT sales will come to a standstill. Savvy solution providers will show that by spending a little now on the right technologies, customers will actually save down the road and gain a competitive edge over their rivals to boot...
Go to article: 10 Real Cost-Cutting Technologies For 2009
Nimsoft comes to Australia
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By Julia Talevski |
US-based systems management provider, Nimsoft, aims to penetrate the Asia-Pacific region through establishing a presence in Sydney. The Australian office consists of two staff and will be headed up Nimsoft veteran and country manager, Sam Quinlan...
Go to article: Nimsoft comes to Australia
Did Manage Services Or Executive Leadership Lift Eurodata’s Profits 21.5%?
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By Joe Panettieri |
More proof that the best managed service providers are holding up pretty well during the recession: Eurodata Systems PLC, a solutions provider in London, says managed services helped the company lift profits 21.5 percent (I assume that’s 2008 vs. 2007). The 120-person company says demand for its managed services grew 17% last year, and Eurodata expects the trend to accelerate in 2009...
Go to article: Did Manage Services Or Executive Leadership Lift Eurodata’s Profits 21.5%?
Rising demand for Managed Services leads to 21.5% growth in profits at Eurodata
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8th January, 2009 |
A surge in demand for Managed IT Services, created by organisations aiming to control technology costs without effecting service levels and reliability, has helped boost profits by 21.5% at award-winning IT solutions provider, Eurodata Systems. The company has seen demand for managed services and support grow by 17% during the current financial year and expect the trend to accelerate during 2009...
Go to article: Rising demand for Managed Services leads to 21.5% growth in profits at Eurodata
Managed Service Providers Move Upstream
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By Scott Campbell, |
More Managed Service Providers are taking their services offerings upstream and more experienced service providers are finding more success than newcomers, according to a study by Managed Service Provider platform vendor Nimsoft Inc. About 40 percent of the survey's respondents said their managed services sales to medium and large enterprises have resulted in revenue increases of more than 25 percent over the last 18 months...
Go to article: Managed Service Providers Move Upstream
Service providers target the untapped SME green IT market
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By Rhonda Ascierto |
The first green IT certification program for managed service providers has been launched by industry standards group MSPAlliance, offering greater incentive to exploit the largely untapped green IT market among small and mid-sized enterprises. Given the size of the commercial opportunity, service providers are unlikely to be the only companies to benefit from the growing importance of green IT...
Go to article: Service providers target the untapped SME green IT market
Goldman Sachs Invests In Nimsoft, Managed Services
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By Joe Panettieri |
It's the ultimate sign of confidence in the managed services market. Amid the continuing economic turmoil and credit crunch, Goldman Sachs and several other firms have invested $12 million in Nimsoft – one of the software sector's fastest-growing companies and a key player in the managed services industry...
Go to article: Goldman Sachs Invests In Nimsoft, Managed Services
Nimsoft Investment Validates Managed Services Model
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By Pedro Pereira |
Despite the global financial crisis, the software company completed a $12 million round of funding led by Goldman Sachs. Insiders say the deal erases any doubts that managed services is a fad...
Go to article: Nimsoft Investment Validates Managed Services Model
ConnectWise, Nimsoft Among Fastest-growing Software Companies
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By Joe Panettieri |
ConnectWise and Nimsoft, two prominent companies in the managed services market, rank among the United States’ fastest-growing privately held software companies, according to Inc. Magazine’s annual Inc. 5000 list...
Download article: ConnectWise, Nimsoft Among Fastest-growing Software Companies
Firm snubs IBM, HP, CA and BMC, picks Nimsoft for network monitoring
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By Mark Fontecchio |
When John Melillo purchased IT performance monitoring software for his firm, he decided it was better to be a big fish in a small pond and chose software from Nimsoft, a 10-year-old performance and availability management vendor in Redwood City, Calif., that has about 700 customers...
Go to article: Firm snubs IBM, HP, CA and BMC, picks Nimsoft for network monitoring
Managed Service Provider's Unix Opportunity Compels Platform Switch
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By Scott Campbell |
The decision - not to mention the process - of changing a managed services platform can cause a Managed Service Provider to have a few sleepless nights. You have to worry about choosing the right vendor, retraining your sales and engineering staff, and migrating your customers over in a seamless fashion...
Download article: Managed Service Provider's Unix Opportunity Compels Platform Switch
Nimsoft: Small Acquisition, Big IT Management Aspirations
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By Joe Panettieri |
How do you attract managed service providers and disrupt a traditional software market dominated by CA, BMC, Hewlett-Packard and IBM-Tivoli? For Nimsoft, the answer to that riddle involves organic growth coupled with acquisitions...
Download article: Nimsoft: Small Acquisition, Big IT Management Aspirations
Nimsoft CEO: No Sign Of A Slowdown Yet
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By Joe Panettieri |
Managed service providers can breathe a collective sigh of relief. The first quarter ended yesterday, and Managed Service Provider platform providers generally sound upbeat about the industry’s health. One prime example: In his personal blog, Nimsoft CEO Gary Read says his company has had another strong quarter...
Download article: Nimsoft CEO: No Sign Of A Slowdown Yet
With application performance software, the Revere Group verifies service levels
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By Megan Santosus |
While data center managers are seemingly enamored with the cost benefits and adaptive advantages of virtualization, not everyone is so comfortable with the technology. Many customers who rely on the Chicago-based company to host their Web applications aren't sold on the merits of virtualization...
Download article: With application performance software, the Revere Group verifies service levels
Nimsoft to Offer SAAS and More New Programs for Partners
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By Jessica Davis |
Managed services platform provider Nimsoft is in the process of developing a software-as-aservice offering for its service provider partners to offer to their customers. The plans were among a handful for the Redwood City, Calif., company in 2008 that CEO Gary Read recently shared in an interview with Channel Insider...
Download article: Nimsoft to Offer SAAS and More New Programs for Partners
Nimsoft Financials Reinforce Managed Services Optimism
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By Joe Panettieri |
I still maintain that no tech sector is immune to an economic slowdown. But even the biggest bears have to admit the bull run continues for the managed services sector. The latest example: Nimsoft's 2007 revenue hit $29.4 million, up 77 percent from 2006...
Go to article: Nimsoft Financials Reinforce Managed Services Optimism
Nimsoft Intros Next-Gen Monitoring Dashboard
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By Jessica Davis |
The IT monitoring technology vendor and managed services company is getting set to release its next generation. On the heels of its recent announcement of a new online portal to drive IT service management, Nimsoft is expected to soon announce a similar offering for the Managed Service Provider side of its customer base...
Download article: Nimsoft Intros Next-Gen Monitoring Dashboard
Good service could net European Managed Service Providers a slice of a €6.2 billion market
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By Gary Read |
Is it possible to place a figure on good service? How about €6.2 billion? This is the value that the European managed services market is expected to be worth by 2011. The forecast by the Broad Group is based on the first assessment of service offerings in the sector and the strategies of new market entrants...
Go to article: Good service could net European Managed Service Providers a slice of a €6.2 billion market
VMware Service-Level Monitoring Tool Targets Managed Service Providers
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By Shelley Solheim |
Service-level monitoring software provider Nimsoft, a vendor that has gained favor among several large Managed Service Providers, this week added support to its software for VMware virtualization environments...
Go to article: VMware Service-Level Monitoring Tool Targets Managed Service Providers
Podcast: Managed Services Futures
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Hosted by Mike Vizard |
In this Changing Channels, Mike Vizard talks to Nimsoft CEO Gary Read and FusionStorm CTO Vince Conroy about the future of managed services and the relationship between partners in the channel.
Download podcast: Managed Services Futures (10.1MB MP3)
Channel poised to land a share of Managed Service Provider market
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By Sara Driscoll |
Channel players are set to take a slice of the €6.3bn managed services provider market (Managed Service Provider), according to software vendor Nimsoft. Gary Read, chief executive at the firm, which is holding Managed Service Provider best practice seminars in the UK and US in May to educate Managed Service Providers, said that many resellers are already moving into this market sector...
Go to article: Channel poised to land a share of Managed Service Provider market
Nimsoft adds agentless monitoring, multi-tenant architecture to SLM arsenal
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By Dennis Callaghan |
Coming off a very successful 2006, Nimsoft isn't wasting much time adding new features to its software. No Touch Nimsoft creates another entry point for a company that has worked hard to make its software accessible to customers of all sizes, while Multi-Tenant Nimsoft gives the company some new beneficial features for its increasingly important Managed Service Provider channel...
Download article: Nimsoft adds agentless monitoring, multi-tenant architecture to SLM arsenal