Managed Service Provider Customer Case Studies
In the end, results are what matters. And results are what Nimsoft’s Managed Service Provider customers have enjoyed. Results like shaving 80% from deployment times. Results like improved margins through the delivery of new value-added services. Results like speeding resolution times by 55%. Browse the case studies below and find out how these Managed Service Providers leveraged Nimsoft products to gain significant results.
Troubadour
Troubadour needed a highly scalable monitoring solution for its new virtual data center (VDC) that could support multiple clients and provide rich functionality and customization. Ideally, the same solution could be unbundled and used for on-premise monitoring, as well as for VDC customers.
Momentum
Challenge:
Momentum Advanced Solutions wanted to grow their business by offering an end-to-end monitoring and tiered monitoring service that could be customized for multiple clients.
Atrion
Challenge:
Gaining end-to-end service level monitoring insights needed to demonstrate and deliver more business value to clients, while contending with disparate, limited monitoring platforms.
Alvaka
Challenge:
Alvaka needed to implement a more reliable monitoring solution that would accommodate clients’ mixed environments and help them meet their goal of 5-nines reliability.
ISC IT Solutions
Challenge:
Supporting an expanding managed services business, while working with several discrete monitoring solutions.
ENKI
Challenge:
Optimize service levels in dynamic, demanding cloud computing environments.
FusionStorm
Challenge:
Improve overall customer satisfaction by deploying customer server level agreements (SLAs) more efficiently and cost-effectively.
RigNet
Challenge:
Utilize customer Service Level Agreements (SLA) to deliver essential real-time data to oil and gas rigs in extreme remote offshore and land locations worldwide under conditions frequently outside the provider's control.
Plus, be sure to visit our customer testimonial page and view a complete Managed Service Provider customer list.
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