Boost Visibility, Operational Efficiency, and Business Growth

When it comes to scaling your MSP business, and scaling it profitably, your IT service management capabilities can be your biggest asset, or your biggest adversary. Today, too many MSPs are battling limited point solutions, general-purpose suites, and legacy products—none of which were designed with MSP’s needs in mind. The result: operational inefficiency, lack of business insights, and lackluster growth.

Nimsoft Unified Manager represents a cohesive way for MSPs to monitor, manage, and optimize their IT services—and boost business performance. Nimsoft Unified Manager features Nimsoft Monitor, which delivers comprehensive IT monitoring, and Nimsoft Service Desk, which provides optimized service delivery capabilities. With these robust, integrated capabilities, your organization gains the structured visibility it needs to:

Expand service offerings—and business.
With Nimsoft Unified Manager, you can realize the operational efficiencies you need to support more clients. Plus, with the comprehensive capabilities and flexibility Nimsoft Monitor delivers, you can easily expand your service offerings through advanced monitoring of servers, networks, databases, applications, public and private cloud investments, SaaS and hosted applications, and virtually anything else that is accessible through your client’s network.
Enhance business agility.
Nimsoft Unified Manager is available on premise and as a SaaS-based solution. The solution has a streamlined, robust architecture that supports multiple clients with unparalleled performance, flexibility, and security. As a result, MSPs can deploy new services, provision new customers, and enhance their offerings more quickly than ever before.
Improve internal operations.
Nimsoft Unified Manager gives MSPs the tools they need to better measure, track, and improve business performance. Nimsoft Service Desk supports the best practices proven to boost operational efficiency and quality—and it offers the sophisticated automation and integration capabilities that eliminate manual, error-prone efforts. Plus, Nimsoft Service Desk features knowledge base support, automation, and workflows that promote ongoing team learning and efficiency and reduce redundant service requests.
Enhance service levels.
With Nimsoft Unified Manager, MSPs can realize the efficiency gains and operational insights they need to deliver more effective, responsive, and reliable services to their customers. Nimsoft Unified Manager is built on a multi-tenant architecture that makes it efficient to deliver more personalized services to multiple clients—including customizing portal views and branding, communication templates, and routing rules. With Nimsoft Unified Manager, MSPs can more consistently meet their service level agreements and objectives—and deliver the high value services that strengthen customer satisfaction and loyalty.
Boost margins.
By leveraging the solution’s subscription-based pricing, your organization can minimize total cost of ownership and more easily align ongoing costs with revenues. Further, by employing a single solution with all the requisite monitoring and service desk capabilities, you can reduce the costs associated with managing multiple point solutions and maintaining custom tools and scripts.

The Kinds of Businesses Nimsoft Helps

With its offerings, Nimsoft provides the extensive capabilities organizations need to optimize every area of IT service management, while setting a new standard for ease of use and speed of deployment. These capabilities deliver unparalleled benefits to these organizations:

Managed Service Providers

Nimsoft Unified Manager enables MSPs around the world to ensure 100% SLA compliance—while at the same time streamlining the time and effort required to manage monitoring and service delivery.

Hosting Providers

Nimsoft Unified Manager helps managed hosting providers deliver better SLA compliance and more value-added services, and enable colocation service providers to expand their monitoring coverage and address the needs of more systems and clients.

Cloud Providers

Whether your core business is IaaS, PaaS, SaaS, or another cloud-enabled service, Nimsoft Unified Manager offers the complete infrastructure coverage and robust capabilities needed to support your cloud with a single, unified solution—and it offers the flexible cloud-ready pricing required by your business.

To learn more, follow this link:

Monitoring Solutions that Take Managed Service Providers’ Business to the Next Level (PDF)