“As the financial backbone to the global travel industry, ARC needed a monitoring solution that could scale to meet our needs while providing the proactive reporting functionality capable of identifying problems before they impact end users. Nimsoft’s historical trending analysis establishes benchmarks of what’s normal and what’s not—enabling us to identify issues earlier, reducing the overall cost of monitoring while improving customer satisfaction.”

Nimsoft Solves Network Performance Challenges.

Nimsoft helps Alvaka Networks, a managed services provider, deliver great service.

"Nimsoft's payoff has been realized through improved customer commitment and sales of value-added services that we weren't able to provide before. Ultimately, Nimsoft gives us a very unique way to position our business in the marketplace."

MSPs Benefit with Nimsoft

IT Managers who need to manage service delivery and monitor performance succeed with Nimsoft.

"For me, the most critical measure is growing our managed services business profitably. When we want to add a new technology to our catalog of services, we need to be able to monitor that new system. When we come to Nimsoft they respond with the support we need, which has been invaluable to helping us succeed."

"The most powerful advantage of Nimsoft is that we can provide clients with a portal that they can log into at any time an see what's happening with their infrastructure. That delivers tremendous value."

“Our whole selling point is the efficient use of tools and Nimsoft has made it easier to meet our clients’ needs. We’ve used Nimsoft dashboards in our presentations to illustrate our real-time reporting capabilities. From VoIP to VMware, only Nimsoft is delivering the tools we need to differentiate our existing services, expand our product offerings and increase our margins in an increasingly competitive marketplace.”

"With Nimsoft, we found a partner that was very flexible, offered phenomenal customer service, and had great pricing. They are constantly coming out with different types of probes and the nice thing about Nimsoft is that you can call them and say 'I need support for this specific technology" and they'll come up with a solution." Tim Dorcas, Architecture Lead, Long View

"With Nimsoft, Midwave clients can monitor service levels, which include many different domains including servers, network, storage, and database levels, in a consolidated view. So, the business can see how the application is truly performing."

Trillion Increases IT Performance With Nimsoft.

Trillion, the nation's largest Managed Service Provider (MSP) for K-12 school districts, has dramatically increased its IT efficiencies and customer satisfaction using Nimsoft. In the past 3 1/2 years as a Nimsoft customer, Trillion has proactively identified and resolved potential IT performance solutions using Nimsoft, resulting in a reduced number of customer service inquiries by 80 percent.