The growing dependence of business on information and communication technology (ICT) has made IT performance a business-critical issue. With the launch of Nimsoft into the South African market, local CIOs and managed service providers (MSPs) now have access to a unified performance monitoring and service management solution that allows them to manage today’s distributed and complex ICT environments.

An independent division of CA Technologies, Nimsoft offers a single unified solution for monitoring and service management across the growing range of IT environments used by companies. These include public cloud and on-demand offerings such as: Google Apps for Business; The Rackspace Cloud; Amazon Web Services plus EC2 and Salesforce.com. This is in addition to traditional IT environments including internal applications, databases, physical and virtual server environments.

Harold van Graan, general manager Nimsoft Southern Africa, says Nimsoft is an innovative cloud based software solution that has been designed to provide customers with key advantages such as automated remote deployment and subscription pricing.

“Nimsoft is already attracting interest in the South African market for its potential to reduce costs and give users a much quicker return on investment . It is affordable to South Africa’s emerging corporations which, until now, have struggled to find an easy-to-deploy, cost-effective solution for monitoring and managing the performance of increasingly distributed and complex ICT environments.” Van Graan adds that Nimsoft is also pioneering the IT Management as a Service market for MSPs.

“MSPs can provide Nimsoft in a multi-tenant environment, providing a complete view of the performance and availability of their customers’ business applications across both internal and external IT infrastructures. Its automated implementation can significantly accelerate time-to-value and its advanced features can streamline monitoring of a wide range of business applications for multiple customers. These are advantages that MSPs around the world are leveraging to improve service, expand offerings and boost margins.”

Gary Lawrence, MD, CA Southern Africa, says Nimsoft removes the hassle from IT management, providing customers with the ability to simplify and manage their IT environment quickly. “Nimsoft dashboards and views make management simple. The local response to the technology and the deployment model has been very positive. For the first time local customers can achieve quick time-to-value without large upfront investments as they manage their heterogeneous IT environments which are no longer neatly contained in the data centre.”

Lawrence says Nimsoft complements the CA Technologies solution set. “It enables us to offer South African corporates and managed service providers an easy and cost-effective way to manage complex IT environments. Nimsoft can be purchased either as an on-premise solution or as a service via the cloud. This is definitely a solution that the South African market wants,” concludes Lawrence.