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Revolution at Nimsoft

Nimsoft is the fastest growing provider of cloud-based ITSM and ITIL-based software and services in the world. We are known for easy-to-deploy SaaS solutions that are redefining IT – and changing the landscape of technology management forever.

Nimsoft provides integrated, modern IT management solutions for more than 1,000 enterprise and service provider customers globally, including 1&1, CDW, SoftLayer, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft products integrate with existing solutions at any point from the data center to the cloud, and are available on a pay-as-you-go basis.


Darpan Thanki

Darpan Thanki
Software Engineering Manager
Baroda, India

It will soon be a year of working at Nimsoft. From my experience, I think I’ve got a pretty solid feel of what it’s like to work in a product group at Nimsoft.

Here’s my personal perspective on what has it been like for working at Nimsoft.

To introduce myself, my name is Darpan Thanki, and I started as Manager – Software Engineering and am part of a dedicated engineering team based in India who works exclusively on the Nimsoft Service Desk product. Originally, I come from InteQ a hosted ITSM vendor which Nimsoft acquired in December 2010.

So what is my job at Nimsoft?

There are three core roles in the product development team – Program Manager, Software Development Engineer and Software Testing Engineer. My primary responsibility is to provide architectural and technical guidance to product development. This involves ensuring sound engineering design, process and quality practices are followed. At the same time, I also engage in hands-on programming, in-depth analysis, review and design of software, including technical review and analysis of source code.

More

Nimsoft provides integrated, modern IT management solutions for more than 1,000 enterprise and service provider customers globally, including 1&1, CDW, SoftLayer, Sur La Table, TriNet, and Virgin America. The company’s Nimsoft Unified Manager is an industry-leading solution that helps organizations easily monitor and manage IT services in increasingly complex business environments. Nimsoft products integrate with existing solutions at any point from the data center to the cloud, and are available on a pay-as-you-go basis.

In my view, to succeed at Nimsoft you need to be creative, talented, and hard working. And obviously not everyone fits the bill. Quite apparently it has been the right place to engage myself in doing good work, learn and grow my career.

#1: Result-Oriented People

All employees as well as my co-workers at Nimsoft are an energetic bunch of people. The enthusiasm, passion, as well as the result oriented attitude of people drives them towards getting things done and meeting priorities and deadlines set for their deliverables.

#2: Customer Focus

As much as I enjoyed working with InteQ, and having moved over to Nimsoft I realize that it has been an extremely smooth transition, while I continue to carry the benefits of working with a team that is increasingly talented and forward thinking. The product development team at Nimsoft is quick, nimble, collaborative, and highly responsive to customer demands and ensuring customer satisfaction.

#3: Agile Workplace Culture

Every day brings new things to explore and learn, you are surrounded by passionate people you can share your ideas with and be a part of creating the next generation of software. It truly creates a challenging, enjoyable, and a high-quality working environment.

#4: Personal Freedom

For the most part, I determine what I work on and when I will get it done. There are exceptions — tasks others ask you to do for them, external deadlines or dependencies — but these goals are set cooperatively with your management and coworkers, taking into account your interests and abilities.

#5: Mature Leadership

It’s refreshing to work at a company where you can trust that the upper management is smart, hardworking, and making right decisions. I don’t have to worry that my manager, director, or the vice president will drive our division (or company) into the ground through incompetence or greed.

To a large extent it has been an amazing journey with Nimsoft. Looking back what the company and its people have achieved thus far is simply astounding.

Current Nimsoft Opportunities:

Why Join Nimsoft?

  • Independent division within CA Technologies
  • Over 1,000 customers—including more than 400 managed service, hosting, and cloud providers—in 36 countries
  • Direct offices in USA, UK, Norway, Germany, Australia, Spain, India, Singapore, and Latin America
  • Inc.com 5000 in 2007, 2008, and 2009
  • Voted Best Place to Work in the Bay Area (April 2008)

 

We attribute our success to several factors: an excellent product set, great value for money and outstanding customer service. This is not possible without us having the best people.

If you want to be part of a fast moving team that actually cares about customer satisfaction, then send us your resume today.

Notice to recruiting agencies:

Nimsoft does not accept unsolicited resumes for a fee from any party, to include but not limited to resumes from staffing agencies, search firms, headhunters, or consulting firms. All unsolicited resumes sent to a Nimsoft email address, to an employee of Nimsoft, or to our resume database will be considered property of Nimsoft, and we will not be obligated to pay any referral fee associated with such resume.

Permission to send resumes may only be granted in writing by Nimsoft Human Resources in conjunction with a valid contract for service. We are not accepting additional recruiting service providers at this time. We will post a request for services on our website should our needs change in the future.

Thank you for your interest in working with Nimsoft. Feel free to contact us if you have any questions.
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